Insight Global · 1 week ago
IT Desktop Support Technician
Lubbock, TX, US
Full-time
Onsite
New Grad, Entry Level
$24/hr - $27.50/hrInsight Global is seeking an IT Desktop Support Technician for a 1 month contract position. The role involves troubleshooting and resolving basic computer and system issues, ensuring operational service levels are met, and providing user support and documentation as needed.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
This position is onsite and is responsible for troubleshooting and resolving basic computer, application, system, device, access, or performance issues
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards
Utilizes product information or solution database to research, troubleshoot, and deliver solutions
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed
Escalates problems to appropriate levels or teams to achieve issue resolution
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords
Fulfills all service level standards for response time and quality
Qualification
Required
Basic computer troubleshooting experience
Experience w/ Microsoft systems
Personal vehicle
Go getter personality, reliable, great customer service
Preferred
Healthcare experience
Benefits
Medical, dental, and vision insurance
HSA
FSA
DCFSA account options
401k retirement account access with employer matching
Paid sick leave
Other paid time off as provided by applicable law
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
Founded in 2001
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
Company data provided by crunchbase