Kelli's · 3 months ago
Customer Advisor - Inside Sales
Coppell, TX, US
Full-time
Onsite
Entry, Mid Level
2+ years expKelli's is the nation’s leading family-owned wholesale distributor to over 13,000 gift shops, dedicated to providing personalized service and strategic advice. They are seeking passionate Inside Sales professionals to manage B2B accounts, grow revenue, and provide best-in-class service to clients.
Consumer GoodsE-CommerceFashionGiftToysWholesale
Responsibilities
Grow revenue across assigned accounts by crafting monthly account action plans and hit/exceed a defined sales quota
Act as a true consultant Recommend winning assortments, seasonal buys, and replenishment strategies
Drive category performance Analyze sell-through data; suggest add-on items and new categories
Manage daily outreach Handle ~70 % phone-based activity, plus email/text follow-ups
Strengthen partnerships Resolve objections, diffuse tough conversations professionally, and keep every commitment
Leverage data Maintain detailed CRM notes to fuel smarter, longer-term growth
Qualification
Required
2+ years of phone-based B2B sales experience (inside sales, account management, etc.)
Strong confidence and communication across phone, email, and text
A data-driven mindset—comfortable using CRM systems, Excel, or Google Sheets
Problem-solving ability and a consultative, customer-first approach
Preferred
Experience in gift, wholesale, or retail distribution a bonus
Benefits
401(k)
Medical/dental/vision
HSA
Life & disability insurance
PTO
Employee product discounts
Company
Kelli's
Kelli's, a national wholesale distributor, has earned the trust of specialty gift shops since 2000.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase