WellSpan Health · 5 days ago
Secretary- Greencastle (Outpatient)- Day/Evening
50 Eastern Ave, Greencastle, PA, 17225, US
Full-time
Onsite
New Grad, Entry LevelWellSpan Health is a healthcare organization seeking a Secretary for their outpatient services in Greencastle, PA. The role involves greeting patients, managing clerical duties, and ensuring efficient operation within various departments. Responsibilities include data entry, insurance verification, scheduling appointments, and maintaining patient records.
Health CareHospitalMedical
Responsibilities
Maintains established policies and procedures, objectives, quality assessment and safety standards. Assists in developing Unit and Department Standard Work
Participates in review of emergency procedures and is capable of assisting in emergency situations
Enters and/or retrieves data from established computer files using knowledge of various computer software applications
Interprets and explains the individual insurance benefit services and policies to the patient and/or family as needed. Consistently verifies insurance coverage
Coordinates insurance related needs eg. Obtaining authorizations, waivers/ABN’s, and insurance tracking
Practices fiscal responsibility through improvement and innovation
Processes patient referrals promptly and cordially
Obtains necessary information to prepare patient hospital account record and complete registration process in accordance with established standards
Coordinates schedules with other services as appropriate
Opens and routes incoming mail; distributes correspondence and other materials to staff
Processes telephone calls cordially and efficiently, takes appropriate messages
Maintains up to date patient accounts
Maintains department records appropriately (purchase requisitions, correspondence, department forms, etc.)
Prepares memos, reports, etc. accurately and with appropriate formats, accurately proofreads. Able to produce excel spreadsheets
Schedules patient appointments within established parameters
Maintains and updates required patient and regulatory postings in a timely manner
Schedules meetings, training, and other requirements for staff
Orders and maintains appropriate inventory of offices supplies
Maintains a clean, safe office and waiting room area and participates with environment of care practices
Performs a variety of billing functions including charge entry, patient payment collection and reconciles daily payments
Coordinates with equipment suppliers to support customer care needs
Participates in staff meetings and attends other meetings as assigned
Competes downtime computer process consistent with organizational standard work
Appropriately monitors and manages required work queues to assist with department operations
Runs required Epic reports at appropriate intervals. Follows up with staff
Performs other duties as identified
Qualification
Required
High School Graduate
Experience applying customer service behaviors and communication skills required
Prior secretarial and computer operation experience required
Must have exceptional phone and office skills and preferably be able to type 45 words per minute
Must be able to operate a computer proficiently including production of computer spreadsheets
Intermediate or more advanced computer skills required including, but not limited to, Excel, Word, E-Mail and Internet use
Must be familiar with medical terminology
Preferred
Experience in insurance verification is preferred
Company
WellSpan Health
WellSpan Health is an integrated health system that serves the communities of central Pennsylvania.
Founded in 1880
10001+ employees
H1B Sponsorship
WellSpan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
W
William White
Vice President of Public Safety
Recent News
2026-01-09
2025-12-18
2025-12-16
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