Sherwin-Williams · 20 hours ago
Functional Analyst I
Cleveland, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expSherwin-Williams is a company dedicated to inspiring and improving the world through their innovative products. The Associate Functional Analyst role involves assisting in the design and implementation of technology-based business solutions, supporting enterprise-wide SaaS applications, and collaborating with cross-functional teams to enhance business processes.
ChemicalManufacturingSales
Responsibilities
Assist the design and implementation of supporting solutions to advance automation and usability such as RPA, Microsoft automations, and use of a Digital Adoption Platform increasing user adoption and experience
Assist team with software-as-a-service (SaaS) and enterprise-wide applications by assisting in developing and identifying design considerations and business impacts needed for configuration
Perform entry-level SaaS configurations in relation to but not limited to software settings, workflows, form creation, automation, policy compliance. Demonstrates foundational knowledge in managing project / program activities; begins to identify areas for continued improvement to the execution of project activities
Perform and execute job duties with detailed supervision in moderately difficult situations; Frequently take initiative to propose recommendations on how to execute tasks
Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
Work collaboratively with product managers, product owners, integration, data, and technical engineers, scrum masters, and other agile team members to define and implement innovative solutions for product direction, user experience, feature development, and support
Facilitate collaboration with client stakeholders and external vendors to provide support for enterprise-wide applications
Research, propose, and implement approaches to govern standards and processes for configurations
Analyze and document business processes, workflows, data models, and other artifacts to assist in capturing the current and future states of business processes as it relates to software solutions
Provide suggestions for changes in applications design, configuration, new features and functionality, maintenance, and system standards
Conduct research on third-party solutions or technologies and gather insights related to their features, benefits, and drawbacks, and present findings to senior team members
Ensure solutions are audit and legal compliant
Facilitate training users on the applications
Qualification
Required
Bachelor's degree in Business Administration, Computer Science or Information Technology, or in lieu of a degree, at least 2 years of experience in enterprise-wide software support (work experience or a combination of education and work experience in the field of enterprise-wide software support)
0-2 years of functional experience in enterprise-wide software support with intermediate knowledge of software management methodologies
Entry-level knowledge of enterprise-wide applications and software platforms
Conceptual knowledge of software-as-a-service (SaaS) and enterprise-wide systems
Conceptual knowledge of configuring and setting up various enterprise-wide applications
Some familiarity with applying compliant designs and principles to technology-based business solutions
Strong analytical and problem-solving skills
Strong communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors
System Configuration
Software Development Lifecyle (SDLC) Methodology
Cloud Technologies & Platforms
Preferred
Certifications in SaaS solutions, Business Analyst Professional (CBAP), ITIL, Microsoft, and/or Oracle
Experience working in an Agile Team environment
Experience implementing enterprise-wide SaaS solutions
Experience with Automation or Digital Adoption Platforms
Experience with Planview and/or Jira or other agile toolsets
Benefits
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
A wide range of world-class benefits designed for you
From retirement to health care, from total well-being to your daily commute
Company
Sherwin-Williams
Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.
10001+ employees
H1B Sponsorship
Sherwin-Williams has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (86)
2024 (84)
2023 (69)
2022 (76)
2021 (72)
2020 (78)
Funding
Current Stage
Public CompanyTotal Funding
unknown1964-02-11IPO
Leadership Team
Heidi Petz
Chief Executive Officer
Recent News
The Motley Fool
2025-12-21
2025-12-05
UPSTATE BUSINESS JOURNAL
2025-11-12
Company data provided by crunchbase