Gateway Recruiting · 1 month ago
Field Clinical Specialist
Houston, TX, US
Full-time
Onsite
Senior Level
5+ years expGateway Recruiting is seeking a Field Clinical Specialist to provide clinical, technical, and educational support for leadless left ventricular cardiac resynchronization therapy devices. The role involves working closely with healthcare professionals to deliver training, procedural guidance, and ongoing support to improve patient outcomes and support the company's strategic goals.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures
Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed
Assist in pre-procedure planning and post-procedure follow up to address any technical or clinical issues
Offer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals
Guide users through imaging modalities, procedure workflows, and evolving product features
Build and maintain productive relationships with physicians, research coordinators, and clinical teams
Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support
Provide continuous support and resources to help physicians achieve clinical and operational goals
Develop and deliver educational materials, including models, simulations, and in-service programs
Ensure teams understand device functionality, procedural techniques, and clinical data interpretation
Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams
Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights
Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation
Collaborate with engineering and product development to inform product enhancements and future innovations
Ensure all clinical activities comply with all regulatory requirements and company policies
Generate accurate documentation for continuous record keeping
Adhere to all company policies, compliance standards, and ethical guidelines
Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support
Qualification
Required
High school diploma plus 11 years of relevant clinical support experience
Associate degree plus 9 years of relevant clinical support experience
Bachelor's degree plus 7 years of relevant clinical support experience
Advanced degree plus 5 years of relevant clinical support experience. (Clinical support may include field clinical specialist roles, clinical engineering, or related hospital-based positions.)
Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools
Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies
Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows
Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings
Familiarity with cardiac imaging and hospital decision-making processes
Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience
Ability to develop physician champions and navigate complex account environments
Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and office(s), with frequent travel to healthcare facilities within the assigned territories. This may include weekends, overnight, and international travel
A valid driver's license is required to perform essential job functions as reliable, cost-effective, and timely travel cannot be achieved through alternative transportation methods. Compliance with applicable driving and state regulations is also mandatory
Company
Gateway Recruiting
Gateway Recruiting provides contingency recruiting, consulting, and contract staffing services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Garrett Stephenson
President - www.GatewayRecruiting.com - Global Partners in Recruiting
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