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Carters Inc. · 5 hours ago

Sales Manager (Full Time) - 24H961

East Hanover, NJ

Full-time

Onsite

Mid Level

$18.25/hr - $22.25/hr

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children. As a Full Time Sales Manager, you will be the first face of the brand for growing families, fostering a welcoming environment while leading the sales team and enhancing customer experience.

Apparel & Fashion

Responsibilities

Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits

Maintain a genuine customer focus on the sales floor

Foster a positive, safe, and inclusive environment for employees and customers

Consistently model service standards and omni-channel experience while coaching others to success

Lead and execute an assigned business focus area through planning and detailed follow through

Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution

Utilize customer feedback to identify areas of opportunity to implement actions to drive results

Build customer loyalty through Company sponsored programs, including credit

Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager

Recognize exceptional performance through positive reinforcement and appreciation

Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Qualification

Customer serviceLeadershipTechnology skillsCommunication skillsPositive mindset

Required

A high school diploma or GED

Effective and professional verbal and written communication skills

The ability to manage multiple tasks at once

Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

A positive and solutions-oriented mindset

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling

Stand or walk for extended periods of time; climb up and down a ladder

Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits

Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.

Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Education “Advance You” Program, which helps you earn a GED or a bachelor’s degree tuition-free or learn English as a second language!

Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!

The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career.

Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s.

Additional great benefits here.