myPlace Health · 2 months ago
Enrollment RN Manager
Los Angeles, CA, US
Full-time
Hybrid
Senior Level
5+ years expmyPlace Health is a mission-driven organization dedicated to improving health outcomes for vulnerable older adults. The Enrollment RN Manager will lead the clinical enrollment team, ensuring a person-centered experience while overseeing compliance and eligibility processes across multiple sites.
Elder CareHealth CareNon Profit
Responsibilities
Lead and develop the enrollment clinical team across all sites: Coach, mentor, and support Enrollment RN Supervisors, RNs, and LVNs at each PACE center, providing regular feedback, performance management, and growth opportunities while ensuring consistent standards, workflows, and participant experience across locations
Own the clinical side of enrollment: Oversee NFLOC and other Level of Care assessments, home safety evaluations, and enrollment-related clinical documentation to ensure completeness, accuracy, and timeliness
Keep us audit-ready and compliant: Maintain high standards of documentation in the EHR and CRM. Lead preparation for DHCS, CMS, and other regulatory audits, ensuring all enrollment activities meet PACE and state/federal requirements
Be the internal expert on PACE eligibility: Serve as a go-to resource on PACE eligibility criteria, enrollment rules, and NFLOC guidelines. Provide guidance to leaders and staff when questions or complex cases arise
Drive collaboration across teams: Partner with Outreach, Center Leadership, Finance, Compliance, and Center Operations to align enrollment workflows with program capacity and strategic growth goals
Use data to improve how we work: Track key enrollment metrics such as pipeline status, RN productivity, documentation timelines, and audit findings. Use insights to refine processes and support decision-making
Lead clinical eligibility reviews: Facilitate clinical eligibility meetings, helping present and review nursing recommendations for potential participants and supporting clear, informed decisions
Provide hands-on support when needed: Step in to complete home-based assessments and NFLOC evaluations when needed to maintain timelines and continuity of operations
Optimize our systems and tools: Help implement or refine EHR and CRM workflows that support enrollment, reduce administrative burden, and strengthen reporting and audit capabilities
Identify and escalate risks: Spot clinical, operational, or regulatory risks that could impact eligibility, enrollment timing, or compliance, and partner with leadership to address them
Step in where it makes sense: Take on additional projects and responsibilities as needed to support enrollment operations and participant care, within the scope of your RN licensure, training, and organizational needs
Qualification
Required
You hold an active, unrestricted Registered Nurse (RN) license in the state of California
You bring at least 5 years of nursing experience, ideally in geriatrics, case management, managed care, or community and home-based care
You have a minimum of 2 years of leadership or supervisory experience, including performance management, clinical oversight, and team development
You have experience working with older adults and frail populations and are committed to dignity, safety, and person-centered care
You have an Associate's degree in Nursing
You are familiar with enrollment processes, care coordination, and regulatory requirements; experience with PACE, Medi-Cal, or value-based care models is a plus
You are comfortable using Electronic Health Record (EHR) and Customer Relationship Management (CRM) systems for documentation, workflow management, and performance reporting
You bring excellent communication, interpersonal, organizational, and problem-solving skills and can build trust across disciplines and levels
You have a valid California driver's license and reliable transportation to travel within the service area for home visits and assessments
You have current CPR certification or are willing to obtain it within 60 days of hire
You are passionate about helping frail older adults live safely and independently at home and want your work to reflect that purpose every day
Preferred
BSN is strongly preferred
Bilingual skills, such as Spanish, Cantonese, Mandarin, or Vietnamese, which are highly preferred
Benefits
Competitive Pay & Total Rewards
Performance-Based Incentives
Ongoing Growth & Feedback
Plan for Your Future
Health Coverage that Fits Your Life
More Than Just Medical
Generous Time Off
Support for Your Learning
Family Comes First
Company
myPlace Health
myPlace Health delivers integrated medical and supportive care for seniors through the PACE model, helping them live independently.
51-200 employees
H1B Sponsorship
myPlace Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
SCAN Group
2025-05-20Acquired
2021-10-13Series Unknown
Leadership Team
R
Robbie Pottharst
Founder and CEO
Recent News
EIN Presswire
2025-08-06
Fierce Healthcare
2025-06-06
2025-06-04
Company data provided by crunchbase