RAK Law Firm · 4 months ago
Legal Office Manager and Biller
Tampa, FL, US
Full-time
Hybrid
Mid, Senior Level
3+ years expRAK Law is a boutique business and construction law firm dedicated to delivering exceptional legal services. They are seeking an experienced Operations & Billing Manager to oversee billing, financial tracking, internal systems, and team workflows, ensuring efficiency and compliance within the firm.
ConsultingLegalProfessional Services
Responsibilities
Audit pre-bills, verify time entries, and ensure accurate client invoices
Implement and maintain billing standards, including a firm billing playbook
Manage trust-to-operating account transfers and maintain financial tracking spreadsheets
Analyze expenses, prepare profitability dashboards, and set billing minimums per employee
Examine financial data and budgets, providing financial forecasts and insights
Oversee all operational aspects of the firm, ensuring efficiency and accountability
Map and optimize the case lifecycle from intake to closure
Develop SOPs, checklists, and training guides for consistent execution
Lead process improvements to eliminate inefficiencies and missed deadlines
Create and monitor key performance indicators (KPIs) for firm operations
Coordinate after-hours working sessions to tackle backlog and align priorities
Serve as the primary administrator for MyCase, optimizing workflows, task management, and client communications
Standardize and protect all firm templates with naming conventions, formatting rules, and permissions
Act as the sole liaison to IT (internal and external), managing access, permissions, and troubleshooting
Partner with the Managing Partner to support the professional growth of attorneys, paralegals, and staff
Schedule one-on-one coaching, create growth plans, and track accountability
Hold team members responsible for meeting deadlines, billing expectations, and performance milestones
Help ensure each employee is working within their strengths while addressing developmental needs
Qualification
Required
Bachelor's degree in Business, Finance, or a related field
Minimum 3 years' experience in law firm operations, billing, or management
Strong knowledge of legal billing practices and accounting basics (trust accounts, AR, expense analysis)
Experience with MyCase (or similar practice management software)
Proven ability to design, implement, and enforce processes and SOPs
Excellent organizational, analytical, and leadership skills
Preferred
Prior experience managing small law firm teams
Strong Excel skills (dashboards, expense analysis, billing minimums)
Familiarity with Florida legal practice requirements
Deep understanding of organizational effectiveness and operations management
Benefits
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Professional Development Support
Company
RAK Law Firm
RAK Law: A powerhouse team of dynamic litigators, expertly navigating the complexities of business and construction law on a daily basis.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Ramil Kaminsky, Esq.
Founder
Company data provided by crunchbase