Valbruna Group USA · 1 week ago
Inside Sales Representative
Houston, TX
Contract
Hybrid
Mid Level
3+ years expValbruna Group USA is a leader in the production of Stainless Steels, Nickel Alloys, and Titanium Long products. They are seeking an Inside Sales Representative who will initiate and maintain customer relationships, handle sales leads, and determine sourcing and delivery for customer orders.
Mining & Metals
Responsibilities
Initiates, builds, and maintains customer relationships
Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, bingos, dealer resellers, business directories, Internet Web sites, and other sources
Handles inbound sales lead calls to convert calls into sales
Makes outbound lead follow up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services
Overcomes technical and business objections of prospective customers
Determines the mark up for the material, in consideration of market conditions, competitor positions, market application, volume of order, packaging requirements, freight costs, and customer importance
Responsible for determining where to source customer orders
Determines whether to use floor-stock or mill production in consideration of factors such as: lead time expectations, product specifications and market applications. When production overlap exists between Italy and Fort Wayne mills, determines appropriate source based on these requirements
Responsible for determining customer delivery date in consideration of factors such as: level of stock in branch warehouses as well as the mills, specifications of the product, and logistics lead times
Responsible for investigating and recommending responses to customer complaints regarding material shipments and/or material claims. Recommendation may require mill review and/or negotiation with customer as well as consideration of the customer relationship
Responsible for determining if and how to respond to non-partner customer orders based on the following considerations: customer importance & relationship, quantity of available stock, lead time for replacement material, and current rate of sale to partner customers. At times, may decline a sales opportunity or offer a lesser quantity than customer initially wanted to purchase
Tracks stock levels
Coordinates customer training
Prepares reports on business transactions
Contract Management
Analyzes customer forecasts and develops stock and release programs for the benefit of the customer and Valbruna
Makes recommendations to Sales Manager on an effective and efficient program/contract to supply materials to the customer
Works with Outside Sales Representatives to keep account activities and literature up to date
Qualification
Required
Strong interpersonal and communications skills. Able to effectively engage stakeholders at all levels of the organization; as well as the ability to negotiate with suppliers
Ability to analyze complex information and make sound decisions
Organizational skills and attention to detail are both critical for this position. Will be expected to complete assignments and tasks with both thoroughness and accuracy
Excellent time management skills with a proven ability to meet deadlines and deal effectively with conflicting priorities
Excellent problem-solving skills and a proactive approach
Ability to complete job responsibilities with minimal supervision
Ability to function effectively in a fast paced and, at times, stressful environment
Proficient with Microsoft Office
Preferred
Bachelor's degree in related field preferred
Three years of inside sales experience preferred
Metal industry experience preferred
Company
Valbruna Group USA
Valbruna Stainless Steel, leader in the steel industry and both supplier and producer of stainless steel and special metal alloys is a privately owned company with over 1500 employees and a production of more than 170.000 tons of special high quality steels.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase