Volunteers of America Los Angeles · 2 weeks ago
Clinical Case Manager Lead
Volunteers of America is a non-profit human services organization committed to serving people in need. The Lead Clinical Case Manager supervises services for clients with complex psychological co-morbidities, managing intricate cases while mentoring junior staff and ensuring effective service delivery.
Non ProfitSocial
Responsibilities
Assigns and monitors case load of team:
Review daily referrals and screenings of potential clients
Designates clients to case manager for intake and ensures all supporting documents are verified
Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan
Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required
Makes home and field visits to assigned clients weekly
Monitors case managers on a regular basis to determine quality and effectiveness of services provided
Review cases with Program Coordinator/Manager and Clinical Case Management Team
Audit case file on a regular basis for completeness and accuracy, and compliance with regulatory requirements (HIPAA, local law enforcement requirements)
Conducts crisis intervention as necessary
Assists case managers by identifying and coordinating a variety of available services necessary for clients and families to maintain/obtain self-sufficiency and family stabilization
Makes referrals to available community providers for therapeutic, social, educational, and medical resources, as appropriate
Provides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacy
Provides training, supervision, and problem-solving guidance for Case Management Team in close consultation with Clinicians
Develops, performs, and assists with workshops pertaining to program services that meet client needs
Attends Court as the client liaison as part of case management
Participates and assists with outreach events
Other duties as assigned
Qualification
Required
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Current TB screening and Immunization Records (within 5 days of hire)
Copy of Current Professional License (if applicable)
Current BLS Certification (within 15 days of hire)
Valid Real ID
Completion of all required trainings (within 30 days of hire)
Master's degree in social work, psychology, or counseling from fully-accredited college or university
Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)
Minimum of 3 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversion
Minimum of 1500 supervised hours working towards Licensure (LCSW or LMFT)
Proven leadership qualities
Benefits
Competitive medical, dental, vision and retirement benefits
Company
Volunteers of America Los Angeles
VOALA is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.
Funding
Current Stage
Late StageLeadership Team
Recent News
2022-06-14
Company data provided by crunchbase