Ultimate Staffing · 20 hours ago
TEMP Health Promotion & Outreach Specialist
United States
Full-time
Remote
New Grad, Entry Level
$27/hr - $27/hrUltimate Staffing is seeking a TEMP Health Promotion & Outreach Specialist for a 6-month minimum remote role. The Specialist will conduct member outreach related to health promotion and wellness initiatives, engage families through effective communication, and collaborate with internal departments to support health promotion programs.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Melanie Stiles
Responsibilities
Conduct member outreach related to health promotion, wellness, chronic condition management, early childhood health and development, maternal health, substance use, tobacco prevention, and other population health initiatives
Conduct outreach to members using telephonic, member portal, text, mail, and related modalities
Assists in addressing members' barriers to care and refers to Care Manager as needed
Collaborates with internal departments to support the success of health promotion programs
The Specialist engages families through clear, compassionate communication; explains EPSDT benefits in understandable terms; assists with appointment coordination; identifies barriers to care; and connects members to Care Management or Member and Recipient Services as needed
Documents all outreach interactions accurately to support compliance, quality reporting, and organizational performance goals
Make 50-70 OUTBOUND calls DAILY - must be comfortable working from home
Ensure accurate data entry
Qualification
Required
Conduct member outreach related to health promotion, wellness, chronic condition management, early childhood health and development, maternal health, substance use, tobacco prevention, and other population health initiatives
Conduct outreach to members using telephonic, member portal, text, mail, and related modalities
Assists in addressing members' barriers to care and refers to Care Manager as needed
Collaborates with internal departments to support the success of health promotion programs
The Specialist engages families through clear, compassionate communication; explains EPSDT benefits in understandable terms; assists with appointment coordination; identifies barriers to care; and connects members to Care Management or Member and Recipient Services as needed
Documents all outreach interactions accurately to support compliance, quality reporting, and organizational performance goals
Make 50-70 OUTBOUND calls DAILY - must be comfortable working from home
Ensure accurate data entry
Clear verbal communication skills to motivate and engage members in recommended screenings
Compassionate communication
Active listening
Professional written and verbal communication, including documentation that is timely and accurate
Understanding of how cultural beliefs and practices influence health behaviors and access to care
Ability to tailor communication to meet the specific needs of members
Ability to integrate community values into health promotion strategies
Ability to work in a dynamic environment and adjust strategies based on need
Willingness to learn and flexibility to pivot strategies when faced with challenges
Experience in contributing positively to a team setting, working towards a common goal efficiently
Ability to interact and collaborate effectively with healthcare professionals (care team members), members and families
Ability to value diverse perspectives and fostering a collaborative approach for shared initiatives
Competence in using technology applications to support member outreach and documentation such as electronic medical record/care management platform
Computer proficiency in Microsoft Office Suite including Excel, Word, Outlook and Teams
Ability to utilize computer equipment and web-based software to conduct work
Knowledge of health promotion, public health principles, social determinants of health, and implications in health promotion
Knowledge and understanding of basic medical terminology, disease process, physical and mental health conditions
Ability to work independently with remote supervision
Understanding basic concepts such as social determinants of health and implications in health promotion
Accountability and compliance ensuring all regulatory documentation requirements are met for member outreach
Professional conduct and high standard accountability
Consistent, dependable attendance and adherence to schedule is critical for meeting outreach goals and ensuring timely follow-up with members
Bachelor's degree, or similar, in health promotion, community health, health administration, public health or similar field
Preferred
Bachelor's degree in health promotion, community health, health administration, public health or similar field
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase