BrightSpring Health Services · 4 months ago
Pharmacy Operations Manager
Irving, TX, US
Full-time
Onsite
Senior Level
5+ years expAmerita is a leading provider in home infusion therapy, seeking a Pharmacy Operations Manager to join their team. This role involves overseeing pharmacy operations, ensuring compliance, and managing staff to achieve business objectives.
Health CarePersonal HealthPharmaceutical
Responsibilities
Responsible for overall operational and financial performance of the assigned Amerita pharmacy location
Assists with development of Branch Budget and manages profit and loss statement for the location
Hires, coaches, evaluates and disciplines branch staff. Sets performance expectations
Oversees purchasing, inventory and patient care operations to ensure high-quality patient care and excellent customer service while maintaining cost-effective practices
Optimizes staff productivity, including setting staff schedules appropriate for business volume and activity trends
Works in coordination with Regional Sale Manager to develop a branch sales strategy and sales plan, including direct participation in sales activities
Ensures compliance with all applicable company policies and procedures, federal and state laws and regulations, regulatory requirements and accreditation agency standards
Develops and implements local Quality Improvement program and monitors and reports results
Participates in the development of and oversees the implementation of targeted clinical programs
Monitors branch performance through daily controls, audits, surveys and customer feedback
Directs pharmacy operations and ensures compliance with state and federal licensure requirements and regulations
Maintains records in conjunction with the HHA programs and performs the duties of a Pharmacist as needed
Directs and coordinates intake, admissions, patient records, care planning, pharmacokinetic programming, monitoring, ongoing clinical assessment and discharge planning and oversees patient care conferences
Works with warehouse and distribution staff to ensure supply inventories, scheduling of deliveries and pick-ups and customer satisfaction
Acts as a central resource for reimbursement information and responds to billing-related questions from customers and branch staff
Directs preparation, compounding and dispensing of all prescriptions and coordinates equipment and product recalls according to written procedures. Ensures adherence to standard policy and procedures for drug and supply procurement
Participates in branch, department and inter-departmental meetings and, as needed, in sales presentations to provide pharmacy expertise
Provides consultation to and answers inquiries from patients, families and physicians regarding medications and their usage and assists physicians and nursing staff in development of therapeutic drug plans for patients
Directs the implementation and maintenance of the Pharmacy Quality Improvement Program. Develops QI indicators based on identified trends, high volume and high risk or problem-prone areas specific to his/her location
Directs, coordinates and supports preparation for pharmacy accreditation and continued compliance
Participates in contract negotiation with local first dose pharmacies and/or practice management groups. Oversees Contract Pharmacies
Directs collection of monthly statistical data as required for reports on pharmacy operations (e.g. inventory, staffing, billings, etc.)
Coordinates Pharmacy in-service programs, ensures ongoing communication among care staff members, interprets nursing component of care plan, communicates technology updates to appropriate staff members and develops local pharmacy objectives
Monitors customer satisfaction trends to identify areas for improvement, resolves client grievances in collaboration with pharmacy, nursing, management and corporate staff and makes recommendations for improvement to General Manager
Participates in product evaluation activities by testing new products
Qualification
Required
Bachelor's Degree in Nursing, Pharmacy, Health Care Administration, Business, Marketing or equivalent
Minimum of five (5) years health care experience, including one (1) year in a managerial role, is generally required
Broad knowledge of home infusion, pharmacy and nursing regulations and administration required
Excellent organization and communications skills
Licensed and in good standing with the Board of Pharmacy in the state of practice
Accuracy in mathematical calculations, including pharmacokinetic dosing
Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
Current valid driver's license and proof of current automobile insurance
Benefits
Health, Dental, Vision & Life Insurance
Company-Paid Short & Long-Term Disability
Flexible Schedules & Paid Time Off
Tuition Reimbursement
Employee Discount Program & DailyPay
401k
Pet Insurance
Company
BrightSpring Health Services
BrightSpring Health Services provides clinical, nonclinical and pharmacy and other ancillary care services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.88BKey Investors
Kohlberg Kravis Roberts
2025-06-10Post Ipo Secondary· $304.5M
2024-12-11Post Ipo Debt· $2.55B
2024-09-13Post Ipo Secondary· $30M
Leadership Team
Susan Sender
Chief Clinical Officer
Recent News
2025-12-13
Home Health Care News
2025-11-20
Company data provided by crunchbase