Information Technology Help Desk jobs in United States
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Find Great People | FGP ยท 2 hours ago

Information Technology Help Desk

FGP is seeking an entry-level Client Technologies Technician to provide technical assistance and support for IT Services Desktop Support staff. This role involves building and deploying laptops, tablets, and workstations, troubleshooting hardware/software issues, and maintaining accurate asset documentation.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities
Hiring Manager
Virginia Flora Davis
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Responsibilities

Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM)
Verify BitLocker encryption keys are stored in Active Directory and InTune
Ensure successful installation of MECM Client and required software
Maintain connectivity for devices post-build and confirm proper check-in
Document all assigned assets in the IT Services Asset Management system
Diagnose and resolve endpoint hardware/software issues; log work in Help Desk system
Perform routine maintenance and coordinate vendor repairs as needed
Assist with removal/disposal of obsolete equipment per company procedures
Monthly: Patch and maintain backup tablets and iPads per schedule

Qualification

Microsoft Endpoint Configuration ManagerDesktop supportNetworked systems supportHardware/software installationComputer deployments

Required

Experience in desktop and networked systems support
Experience in computer deployments, operations, and repair
Experience in hardware/software installation
Experience with Microsoft Endpoint Configuration Manager

Benefits

Minimum essential coverage insurance
A fixed indemnity plan
A 401k retirement plan once eligibility requirements are met

Company

Find Great People | FGP

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Find Great People (FGP) is a nationally recognized talent acquisition and human resources consulting firm.

Funding

Current Stage
Growth Stage

Leadership Team

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Betsy Anthony
Chief Operating Officer, Senior Talent Consultant
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Company data provided by crunchbase