SDI Presence · 2 days ago
ServiceNow Developer
Chicago, IL
Full-time
Onsite
Mid Level
$110K/yr - $120K/yr
3+ years expSDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. We are seeking a ServiceNow Developer with deep expertise in ServiceNow platform development and configuration to drive platform adoption and deliver scalable solutions.
ConsultingInformation ServicesInformation Technology
Responsibilities
Design, configure, and maintain CMDB and related data models in alignment with CSDM standards
Implement and optimize ITOM Discovery and service mapping to ensure accurate asset and service relationships
Develop and customize ServiceNow applications, workflows, and integrations to support ITSM and ITAM processes
Collaborate with architects and stakeholders to translate business requirements into technical solutions
Create dashboards, reports, and KPIs for operational insights and compliance monitoring
Maintain platform health, perform upgrades, and ensure adherence to change management processes
Develop and manage API integrations between ServiceNow and external systems (e.g., SCCM, monitoring tools)
Support Agile development practices and contribute to technical documentation and design specifications
Qualification
Required
3+ years of hands-on ServiceNow development experience
Strong knowledge of CMDB architecture, ITOM Discovery, and CSDM framework
Experience implementing ITSM and ITAM modules, including Service Catalog, Incident, Change, Problem, and Asset Management
Proficiency in JavaScript, Glide scripting, and ServiceNow APIs
Familiarity with web technologies (HTML, CSS, XML, AJAX) and database technologies (SQL, JDBC)
Proven experience delivering ServiceNow solutions for large-scale environments (5,000+ users)
Preferred
ServiceNow certifications (Developer, Implementation Specialist, or ITOM) preferred
ITIL Foundation certification a plus
Experience with integrations (LDAP, SCCM, monitoring tools)
Understanding of user experience design principles
Knowledge of Agile/Scrum methodologies
Benefits
Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability.
Matched Retirement Savings
Wellness Program
Paid time off and much more!
Company
SDI Presence
An IT consultancy and managed services provider (MSP) that advances our clients to a secure digital enterprise.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
ABRY Partners
2021-05-26Private Equity
Leadership Team
David Gupta
Founder & CEO
Hardik Bhatt
Chief Executive Officer
Recent News
Morningstar.com
2025-10-31
Company data provided by crunchbase