Parts Distribution Xpress · 1 month ago
PDX Dispatcher
Parts Distribution Xpress (PDX) is a logistics and supply chain company specializing in the fast and efficient delivery of automotive and industrial parts. The Dispatcher will be responsible for scheduling and dispatching drivers, monitoring customer orders, and overseeing communication within company-assigned territories to ensure timely deliveries and customer satisfaction.
AutomotiveLogisticsTransportation
Responsibilities
Scheduling and dispatching drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from drivers, account managers, supervisors, or other personnel
Using telephone, E-Mail, or text messages to contact drivers, account managers and relevant personnel to relay important information
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules and work orders as appropriate
Overseeing communications within company-assigned territories
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
Qualification
Required
Excellent communication skills to collaborate with others under any condition
Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
Knowledge of Microsoft Outlook/Excel/Word for scheduling and other dispatching duties
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to work under stress and remain calm, and to calm other people during rapidly changing circumstances
Ability to relay information in a fast-paced environment