Fairmont Homes Group · 3 weeks ago
Catering & Conference Services Manager
Long Beach, CA, US
Full-time
Onsite
Mid Level
$75K/yr - $85K/yrFairmont Homes Group is a luxury hotel known for its historic significance and upscale offerings. They are seeking a Catering & Conference Services Manager to oversee the social catering market, manage event logistics, and ensure exceptional guest experiences throughout various events.
CommercialConstructionResidential
Responsibilities
Responsible for prospecting, soliciting and nurturing the social catering market from start to finish for our traditional event spaces
Conduct any/all site inspections as required
Organize convention booking, catering events and wedding files from date of departure and maintain accurate activities within files consistently
Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner
Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes
Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated
Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours
Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department
Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community
Additional responsibilities, as outlined by Director
Qualification
Required
Relevant Catering & Conference Services experience within an upper upscale or luxury hotel and/or similar role
Computer literate in Microsoft Window applications required
Excellent communication skills, both written and verbal required
Strong leadership, excellent interpersonal skills, and problem solving abilities
Highly responsible, reliable and ethical. A reputation for honesty and integrity
Results oriented and highly motivated self-starter
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to work days, nights and weekend; when necessary
Benefits
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Company
Fairmont Homes Group
The Fairmont Homes Group is one of SA’s largest and most successful residential housing and development companies.
Founded in 1966
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase