Call Center Agent jobs in United States
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Randstad · 4 months ago

Call Center Agent

Randstad is a Fortune 100 company known for helping protect what matters most to individuals, families, and businesses across the country. The role involves serving as a Phone Team Representative to support financial professionals and ensuring exceptional customer service throughout the life insurance application process.

Information TechnologyService IndustrySocial Network
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H1B Sponsor Likelynote

Responsibilities

Serve as a Phone Team Representative supporting financial professionals, assistants, and Brokerage General Agencies throughout the life insurance application process
Provide exceptional customer service and technical support, including guidance on e-Application systems, status updates, and education on internal processes from submission to policy finalization
Research and resolve application issues by collaborating with internal teams such as Case Management and Underwriting to ensure smooth processing and timely responses

Qualification

Customer serviceCall center experienceTechnical supportCollaborationProblem solving

Required

Requires a high school diploma or equivalent
1–3 years of customer service or call center experience

Benefits

Great Benefits

Company

Randstad

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Randstad is the world’s largest talent company and a partner of choice to clients.

H1B Sponsorship

Randstad has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)

Funding

Current Stage
Late Stage

Leadership Team

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Richard Jager
Chief Executive Officer at Randstad Group DACH
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Sander van 't Noordende
CEO
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Company data provided by crunchbase