St. Vincent Catholic Charities · 1 week ago
Manager of Compliance and Accreditation
St. Vincent Catholic Charities is an organization focused on compliance and accreditation in alignment with its mission and values. The Manager of Compliance and Accreditation will oversee compliance functions, provide technical guidance, and ensure the agency meets accreditation standards while supporting program management and quality improvement initiatives.
Individual & Family Services
Responsibilities
Oversees, coordinates and serves as a resource for administration and program management in successful preparation for National Accreditation
Monitors and evaluates performance of the program with respect to the agency’s annual plan, contractual requirements and audit findings
Monitors the program to ensure contractual compliance as well as maintenance of accreditation and licensing standards
Knowledge of Continuous Quality Improvement (CQI) methodologies
Facilitate Performance and Quality Improvement (PQI) throughout the agency including the plan and processes to meet PQI goals
Acts as the agency’s Recipient Rights and Corporate Compliance Representative for MSHN, MDHHS and other contracts
In partnership with program leadership develops systems to support implementation and maintenance of the agencies client demographic database
Publishes monthly, quarterly, special request reports as necessary
Oversees client and staff satisfaction surveys and reporting processes across the agency
Contributes to the development, maintenance and review of agency policies and procedures
Execute, facilitate, and support reviews according to program expectations and standards including risk based, random and quality assurance reviews for strategic areas
Does research and provides input for ongoing policy and procedure development and review processes
Maintains positive and professional interpersonal relationships and represents the best interests of the agency at all times. Remains sensitive to language and cultural differences of clients and staff
Investigates all client complaints and provides follow up
Facilitates monthly utilization review meetings, collects and provides analysis of data to all appropriate parties
Facilitates all required agency trainings as assigned
Acts as the HIPAA Privacy Officer for the agency
Qualification
Required
Possession of Bachelor's degree in Social Work, Project Management, Business Administration, or related field and experience
A minimum of two to four years of progressively more responsible work experience in management, administration, quality improvement, accreditation, or social services
Emotionally able to work with information that may be traumatic in nature, as well as, work with individuals or families in crisis or experiencing trauma
Ability to stand and/or walk up to 8 hours per shift
Work involves talking, stooping, squatting, twisting, climbing, kneeling, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
Vision abilities required by this job include close vision, distance vision and the ability to adjust focus
May be required to push, pull, lift, and/or carry up to 50 pounds
Ability to sit and use computer workstation, including keyboard and visual display terminal for extended periods of time
Preferred
Experience in non-profits preferred
Company
St. Vincent Catholic Charities
St. Vincent Catholic Charities (STVCC) is a local, charitable, non-profit dedicated to human services in the mid-Michigan area.