Lowe's Companies, Inc. · 3 days ago
FFC Operations Support Supervisor
Hagerstown, MD
Full-time
Onsite
Mid, Senior Level
$60K/yr - $100K/yr
5+ years expLowe's Companies, Inc. is a leading retail company, and they are seeking an FFC Operations Support Supervisor. The role involves driving compliance with safety requirements, managing inventory systems, and supporting the FFC services while ensuring quality standards are met.
HardwareHome RenovationManufacturing
Responsibilities
Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
Keeps track of key performance indicators across functions including administrative support, inventory, and quality assurance
Supports FFC services and complies with policies and procedures
Assists FFC with physical inventory interacting with various IT, corporate, and warehouse management systems to investigate and fix complex and technical issues
Participates closely in inventory system testing activities and integration which requires in-depth knowledge of the various systems
Creates reports that provide the FFC with visibility to inventory issues
Research issues related to daily, weekly, monthly, or yearly inventory reports for FFC
Develops monthly reports showing inspection and audit performance and improvement opportunities
Audits for customer fulfillment orders and store replenishment orders
Evaluates and recommends alternative auditing procedures for continuous improvement
Interprets and supports quality policies and implements guidelines to ensure compliance with quality standards and documents
Adheres to quality processes identifying issues and gaps in current processes or documents
Performs delivery management overseeing load planning and allocation
Reports quality metrics to leadership
Develops new methods to resolve identified issues
Troubleshoots and manages emergency situations assessing best solution and utilizing most effective and efficient resources
Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems reporting discrepancies and/or unsafe conditions recommending and implementing corrective actions
Leads efforts driving administrative, inventory, and quality core tasks and supports training, education and upskilling as needed
Communicates effectively with associates regarding business objectives or current issues
Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
Approves off standard hours for associates ensuring accurate accounting of performance for team
Sets goals and communicates clear expectations for associates providing timely and constructive feedback
Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
Works with associates to build a work environment of engagement and inclusion
Participates in the process of hiring talented individuals for the team, submitting, requisitions, interviewing, and partnering with HR in the hiring process
Trains new hires and existing employees on processes and procedures as applicable
Discusses and resolves conflicts between associates
Sponsors and leads associates through change
Responds to incidents or injuries and ensures first aid response takes place as needed
Collaborates with the other FFC teams to ensure consistent processes and expectations
Qualification
Required
Bachelor's Degree – Business, Human Resources, or related field OR 5 years' experience in a distribution or warehouse facility with increasing responsibilities
Preferred
Bachelor's Degree – Business, Human Resources, or related field
Experience at other facilities in the Lowe's network, or in an industrial setting
Experience in a Human Resources function
Experience preparing, analyzing, and interpreting financial reports and data
Leadership experience with direct report responsibility
Experience mentoring and coaching others
Experience managing projects, resources, time, and budgets
Basic computer skills including a working knowledge of Microsoft Office Suite
Bi-lingual skills, if applicable to the facility
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
2026-01-22
2026-01-21
Company data provided by crunchbase