Acunor · 13 hours ago
Salesforce Service Delivery Lead
Madison, WI
Contract
Hybrid
Senior LevelAcunor is seeking a Salesforce Service Delivery Lead to support an ongoing AMS engagement. This role involves partnering with the engagement lead on client-side delivery, governance, and service operations across Salesforce platforms.
AnalyticsCloud ManagementDatabaseInformation TechnologyStaffing Agency
Hiring Manager
Nitish Kumar
Responsibilities
Own Salesforce AMS delivery and governance on the client side
Drive ITSM processes (Incidents, Changes, SLAs, service reviews)
Coordinate support and enhancement activities with delivery teams
Lead client communication, status reporting, and presentations
Provide functional oversight for Salesforce Service Cloud and Sales Cloud
Qualification
Required
Strong Salesforce Service Cloud and Sales Cloud experience
Hands-on ITSM-based support and service delivery background
Excellent communication and presentation skills
Experience working directly with clients in a governance role
Company
Acunor
Acunor is an IT management company that offers staffing services including analytics, cloud, digital transformation, and data engineering.
Founded in 2016
51-200 employees
H1B Sponsorship
Acunor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (9)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Mona M.
Talent Research Partner
Company data provided by crunchbase