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H&R Block · 9 hours ago

Receptionist/Client Services Professional

Jupiter, FL

Full-time

Onsite

New Grad, Entry Level

H&R Block is dedicated to providing help and inspiring confidence in clients and communities through innovative and personalized tax solutions. The Receptionist/Client Services Professional is responsible for providing exceptional customer service, scheduling appointments, greeting and assisting clients, and ensuring the smooth operation of the office while supporting tax professionals.

ConsultingRetailService IndustryTax Preparation

Hiring Manager

Christina Dahm

Responsibilities

Providing exceptional customer service

Ensuring a welcoming environment for clients

Scheduling appointments

Greeting and assisting clients

Managing client inquiries

Ensuring the smooth operation of the office while supporting tax professionals

Maintaining a high level of organization and professionalism during each client interaction

Qualification

Client ServicesCustomer ServiceCommunicationFinance conceptsOffice managementMultitaskingScheduling softwareTime management

Required

Proficiency in Client Services and Customer Service to deliver high-quality interactions and address client needs effectively

Strong Communication skills to interact clearly and professionally with clients, colleagues, and supervisors

Customer Satisfaction focus to prioritize and maintain positive client experiences and long-term relationships

Basic understanding of Finance concepts to support clients with questions related to tax and financial concerns

Ability to manage time effectively and multitask in a fast-paced office environment

Proficiency in office management practices and familiarity with scheduling software or related tools

Company

H&R Block

Glassdoor3.8

H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.

Founded in 1955