Director, Inforce Administration jobs in United States
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iA Financial Group (Industrial Alliance) · 1 month ago

Director, Inforce Administration

positionWaco, Texas
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
date10+ years exp

American-Amicable Life Insurance Company of Texas is part of iA Financial Group, a leading insurance and wealth management organization. The Director of Inforce Administration will lead operational excellence and enhance client experience across inforce services, overseeing strategy and operations for various departments while ensuring regulatory compliance.

FinanceIndustrialInsurance
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Responsibilities

Oversee strategy and operations for Claims, Client Experience, and Premium Accounting
Collaborate with Sales, Actuarial, Reinsurance, and Executive teams
Lead and develop managers and staff for high performance
Drive digital transformation and process optimization
Ensure regulatory compliance and resolve complex issues

Qualification

Leadership in insurance operationsClaims expertiseCustomer service expertisePremium accounting expertiseStrategic thinkingContinuous improvementCollaborationAdaptability

Required

Practices strategic thinking, with the ability to set direction, anticipate challenges, and drive operational improvements
Has a collective mindset, working effectively with executive leadership, cross-functional teams, and external partners
Demonstrates strong ability to foster high performance, accountability, and continuous improvement among managers and staff
Responds well to industry changes, regulatory updates, and evolving business needs
Has a minimum of 10 years of progressive leadership in insurance operations, with strong expertise in claims, customer service, and premium accounting

Benefits

Flexible group insurance
Vacation and wellness/personal development days
Telemedicine
Employee and family assistance program
Performance bonus
Discounts on iA products
And much more!

Company

iA Financial Group (Industrial Alliance)

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iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States.
dateFounded in 1892
location
Quebec, Quebec, CAN
people-size5001-10000 employees
web-link
http://ia.ca

Funding

Current Stage
Public Company
Total Funding
$1.33B
2025-06-16Post Ipo Equity· $294.23M
2024-12-02Post Ipo Debt· $284.77M
2024-06-17Post Ipo Debt· $350M

Leadership Team

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Denis Ricard
President and Chief Executive Officer
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Caroline Drouin
Vice President, Investor Relations, Sustainability and Public Affairs
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Recent News

Business Wire
iA Financial Group Donates $500,000 to Canadian Food Banks
2025-12-18
Business Wire
iA Financial Group Awards $500,000 to Organizations Tackling Food Insecurity Nationwide
2025-12-12
Business Wire
iA Financial Group Partners with Empathy to Deliver Comprehensive Bereavement Support to Canadians
2025-12-10
Company data provided by crunchbase