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Sentry · 11 hours ago

Operations Support Technician - 401K

Stevens Point, WI

Full-time

Onsite

New Grad, Entry Level

Sentry is one of the largest mutual insurance companies in the United States, and they are seeking an Operations Support Technician – 401K to support the operational needs of their 401K line of business. This role involves processing client transactions, maintaining plans, and responding to customer inquiries to ensure compliance and quality service.

Insurance

Responsibilities

Process transactions and facilitates plan/customer data management validating client data and funding while maintaining and creating participant census data

Respond to questions from customers, producers, and supporting units

Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document

Collaborates with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration

Supports operations and service teams with quality audits, system testing, and document internal procedures as well as assisting with onboarding and informal training for new associates

Qualification

Excel skillsData managementVerbal communicationWritten communicationTime managementResearchAnalysisIndependenceAccuracy

Required

High school Diploma or equivalent work experience

Math, personal computer and Excel skills

Excellent verbal and written communications skills

Ability to work independently and perform duties with a high level of accuracy

Time management and ability to work within specific time limitations is critical

Ability to perform basic research and analysis to solve discrepancies is required

Benefits

Competitive compensation to reward you for your hard work every day.

Generous Paid-Time Off Plan for you to enjoy time out of the office.

401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help fund your future.

Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.

Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.

Extensive Work-Life Resources to lend a helping hand.

Volunteer Time Off so you can dedicate time to the community.

Sentry Foundation gift matching program to encourage charitable giving.

Company

Sentry

Glassdoor3.5

In 1904, members of the Wisconsin Retail Hardware Association founded their own insurance company—one built on mutual support, shared strength, and a commitment to service.

Founded in 1904