RaceTrac · 1 week ago
Field Services Support Specialist-5
200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
Full-time
Onsite
Entry Level
1+ years expRaceTrac is a company focused on providing support for store operations, and they are seeking a Field Services Support Specialist to optimize the work order management process. This role involves serving as the first line of response for issues related to store operations and ensuring effective troubleshooting for field personnel.
Food and BeverageOil and GasRetail
Responsibilities
Provides maintenance support to store operations and ensures exceptional customer service to all field personnel
Performs basic call taking and troubleshooting functions. Follows up on open service complaints and ensures a solution is met for vendor-related issues
Facilitates open communication with Technical Operators, Operations, and Facilities Services regarding maintenance support issues
Maintains basic knowledge of and ensures compliance with government and organizational requirements, policies, and regulations
Qualification
Required
Flexibility to work 24 hours/7 days a week
Preferred
1+ years of experience in a service industry or related field
Knowledge of Microsoft Office Suite
C-Store or other retail experience
Knowledge of PC, network, hardware, and software installation and configuration
Company
RaceTrac
Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Karla Ahlert
Chief Financial Officer
John Lukas
CIO and Vice President
Recent News
GlobeNewswire
2026-01-07
2025-12-30
2025-11-25
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