Children's Healthcare of Atlanta · 3 days ago
Support Operations Director
Children's Healthcare of Atlanta Support Center
Full-time
Onsite
Director/Executive
10+ years expChildren’s Healthcare of Atlanta is one of the nation’s leading children’s hospitals. The Support Operations Director is responsible for maintaining organized and effective facilities property management while ensuring compliance with regulatory agencies and promoting a safe environment for patient care.
ChildrenHealth CareNon Profit
Responsibilities
Establish, coordinate, and maintain operational structures within the system campuses, which promote multi-disciplinary collaborative process, participative involvement, and adequate resource allocation in maintaining excellence throughout the areas of facilities engineering
Oversee the day-to-day operations of support facility engineering and property management. Ensure compliance with all OSHA and Joint Commission requirements
Responsible for the oversight, maintenance, and management of respective Joint Commission chapters EOC (environment of care) and LS (life safety)
Review and assist in the campus facility strategies and construction plans as they are designed, coordinated, and implemented to ensure no operational impact to the campus including accessibility of services, delivery of supplies and equipment and removal of waste
Participate in project design and implementation meetings to ensure system needs and system standards are included and maintained
Review project designs and construction to ensure quality and system maintainability and access
Manage engineering and property management staff reviews and coordination of capital project design, phasing, system tie-in, standards, and accessibility. Develop and manage budgets for assigned departments
Comply with all budgetary and fiscal goals in all departments under support services on the assigned sites or campuses
Provide functional oversight for the area of expertise, including, but not limited to policy and procedure development, assisting with staff development, tracking, and trending of events, and support of other campus directors
Develop, cultivate, and maintain a dynamic customer service philosophy, incorporating the mission, vision, and values of Children’s family-centered care with the facilities services division on the assigned site or campus
Develop, implement, and follow through with short- and long-range goals for the assigned site or campus that are consistent with Children’s mission, vision, and values
Provide expertise to the campus and system environment of care strategy to include membership on the Environment Safety Management Committee
Responsible for ensuring a strong continual readiness posture to meet all environmental regulatory requirements
Create maintain and update departmental safety program. Lead departmental Safety Council
Qualification
Required
Minimum of 10 years of experience in facilities management, property management, or design industry
7 years of experience in a property management or supervisory capacity
5 years of experience in service-related areas focusing on quality improvement and customer service excellence
Experience leading, mentoring, coaching, and developing teams
Bachelor's degree in engineering, property management, business management, or other related field
Excellent written and verbal communication skills
Strong organizational and analytical skills
Ability to communicate and influence at senior executive levels effectively, and to interact with vendors, clients, and associates at all levels
Ability to comprehend, analyze, and interpret data
Ability to solve complex problems involving multiple scenarios and identify the best available option
Able to create tools and processes which elevate team effectiveness, consistency, and client experience
Able to organize, prioritize, lead, and execute numerous complex projects in parallel
Proficient with MS Office Suite (Excel, PowerPoint, Project, Visio)
Preferred
Master's degree in Business Administration, Healthcare Administration, or similar field
CHFM certification
Experience in a hospital or health care facility, or managing large multi-tenant facilities
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
10001+ employees
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
Leadership Team
Frank Grogan
Endpoint Engineering Team Lead - Mobility
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