Ampstek · 5 days ago
Product Manager || Only US Citizen and Green Card
Ampstek is seeking a Product Manager to lead an onshore squad of engineers at American Airlines. The role involves coaching teams in Agile methodologies, ensuring timely delivery of features, and optimizing processes to enhance value delivery.
IT Management
Responsibilities
Optimize the flow of value from idea generation to release
Coach your team(s) to create high-value items, while eliminating or reducing rework and waste in the process
Promote transparency on barriers to change and progress; remove or seek assistance in addressing impediments and opportunities
Enable your team(s) to practice Professional Scrum and other frameworks/techniques that drive agility
Cultivate a habit of continuous learning (from prior increments, retrospectives, etc.), continuous experimentation, and continuous improvement to reach a high-performing state
Coach your team(s) to understand the “why” and practice new ways of working
Serve as internal trainers contributing to the learning and development of one or more team(s)
Coach Engineering and Product team with techniques for establishing empirical product planning, maintaining a healthy Product Backlog, and gathering complete product requirements to ensure no gaps exist
Maintain, share, and promote information radiators that enable inspection and adaptation
Coach teams to self-organize and facilitate events, as necessary
Provide delivery leadership by ensuring proper execution of work items, proactively removing roadblocks, and collaborating with stakeholders to meet commitments
Qualification
Required
Only US Citizen and Green Card
Experience Yr: 8-10 Years
Agile Coaching & Facilitation - Ability to promote transparency within the team and stakeholders. - Skilled at enabling and coaching teams to adopt new ways of working, fostering autonomy and self-organization
Delivery Leadership and Process Optimization - Strong project management skills to ensure proper delivery of work items, including leading the team, gathering detailed information, and proactively removing roadblocks. - Expertise in reducing rework and waste through continuous improvement practices
Product Ownership Support - Experience coaching and assisting Product Owners in creating product increment plans and maintaining a healthy backlog. - Ability to help Product Owners gather product requirements, validate completeness, and identify gaps early to prevent issues downstream
Bachelor's Degree in Computer Science or related discipline or an equivalent combination of education and work experience
4+ years of relevant work experience in an agile environment
Experience coaching agile methodologies to team and stakeholders
Skills and knowledge of servant leadership, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Proven ability to promote a team environment and collaborate cross-functionally
Infrastructure Knowledge: Basic understanding of key infrastructure concepts, including virtualization, cloud platforms, networking, and IT operations
Performance Metrics: Proficient in tracking and reporting on critical metrics such as system uptime, mean time to recovery (MTTR), deployment frequency, and incident resolution times
Work Item Management Tools: Experience using Azure DevOps Boards for organizing and managing teamwork items
ServiceNow Proficiency: Familiarity with ServiceNow for managing workflows and operational tasks
Ability to effectively communicate both verbally and in writing with all levels within the organization
Preferred
Experience working with multiple squads and Product Owners, including offshore teams
Ability to manage dependencies and risks across teams and products
Familiarity with airline or crew domain products
Experience driving adoption of Agile methodologies, processes, and tools in a cross-functional organization
Superior analytical, problem-solving, and communication skills
Demonstrated experience with continuous integration/delivery
Participation in scaled agile frameworks
Scrum Master Expertise: Hold a recognized Scrum certification (e.g., CSM, PSM, or SSM) and demonstrate strong experience in using Agile frameworks to manage work queues and adapt to unpredictable tasks
ITIL 4 Certification is highly desirable to ensure alignment with IT service management best practices