Edible, Inc, a Daniel J. Edelman Holdings Company · 6 days ago
Rocky Hill Customer Service Representative
Rocky Hill, CT
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hr
0+ years expEdible is a company focused on delivering delightful fruit arrangements, and they are seeking a Customer Service Representative. This role involves managing customer interactions, taking orders, and assisting in the preparation of fruit bouquets, with on-the-job training provided for new employees.
Business IntelligenceFood and BeverageJournalism
Responsibilities
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Take the extra mile to engage customers
Do the dipping for arrangements and dipped fruit boxes
Maintaining a clean and organized store
Learn how to cut up and make fruit bouquets
Unpacking and putting products on shelves
Qualification
Required
Customer service will deal with customers by taking orders over the phone, in person, and processing orders online
They also are involved with dipping a variety of fruits for bouquets and dipped fruit boxes
They eventually will also learn how to cut up fruit and make up the fruit bouquets- no worries, we will train you- no experience necessary!
HOLIDAYS ARE MANDATORY. Holidays are the most busy time for our business. The week of the holiday is mandatory to work
Manage large amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction
Take the extra mile to engage customers
Do the dipping for arrangements and dipped fruit boxes
Maintaining a clean and organized store
Learn how to cut up and make fruit bouquets
Unpacking and putting products on shelves
Dependable and reliable
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Preferred
Flexible schedule
People with a criminal record are encouraged to apply
Benefits
Flexible schedule
Company
Edible, Inc, a Daniel J. Edelman Holdings Company
Edible, Inc is a specialist agency within the Daniel J. Edelman Holdings family of companies focused entirely on the food, beverage and spirits sector.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Blake Hollon
Administrative Manager to CEO, Edible & CEO, Revere
Company data provided by crunchbase