T.D. Williamson · 4 days ago
Senior Manager I, Sales Operations
Salt Lake City, UT
Full-time
Onsite
Senior Level
7+ years expT.D. Williamson is committed to ensuring safe and reliable operations in their communities. They are seeking a Senior Manager I for Sales Operations to lead sales support functions, enhance productivity, and optimize processes to improve customer experience.
Oil and Gas
Responsibilities
Manage all WH HT&I sales support functions, including Inside Sales, Applications Engineering, and Sales Support Specialists
Ensure all the sales support roles deliver exceptional internal and external customer service
Develop and execute training and development plans to build capability, engagement, and career growth across all sales support roles
Partner with Planning, Manufacturing, Operations, Product Management, and Commercial Process teams to align on sales strategies, priorities, and process improvements
Lead internal initiatives focused on improving the customer experience throughout the quote-to-order process
Oversee all quote-to-order activities for HT&I products and services, ensuring timely, accurate, and compliant execution
Collaborate with Commercial Process and Regional Sales leadership to optimize and standardize end-to-end sales processes
Drive process consistency, accountability, and best practice adoption across the sales organization
Lead and manage commercial and contract reviews in accordance with company policy, ensuring compliance and governance
Recommend and implement tools, templates, and reporting improvements to enhance sales productivity and improve customer experience
Ensure Salesforce data accuracy and compliance within the sales support functions to support reliable forecasting, pipeline visibility, and metric reporting
Track and report key performance indicators (quote turnaround, PO conversion, case resolution, etc.) and address performance gaps
Deliver monthly commercial performance reports to sales leadership, providing actionable insights
Lead the monthly forecasting review with to ensure accuracy and consistency across all regions
Analyze sales data to identify trends and support business decisions that drive growth, efficiency, and profitability
Ensure compliance with customer-specific requirements and specifications from quote through order fulfillment
Support sales and management teams with customer requests, proposals, meetings, and negotiations as needed
Qualification
Required
Bachelor's degree in Business, Marketing, or related field
7+ years of experience in commercial operations, sales support, or process improvement within a sales-driven organization
Strong understanding of sales processes, quoting systems, and CRM tools (Salesforce preferred)
Excellent analytical, organizational, and process management skills
Customer-focused mindset with a passion for efficiency and excellence
Preferred
Experience supporting technical or engineered products preferred
Company
T.D. Williamson
T.D. Williamson deals in pipeline equipment and services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Apollo FundsSCF Partners
2025-06-10Private Equity
2022-07-05Private Equity
Leadership Team
Bob McGrew
President & CEO
Recent News
2026-01-21
2025-06-21
2025-06-12
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