CoorsTek, Inc. · 5 days ago
Sr Strategic Account Manager - Semiconductor
Golden, CO
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expCoorsTek, Inc. is a company committed to safety, quality, and customer focus in advanced ceramics manufacturing. The Sr Strategic Account Manager will be responsible for revenue growth and profitability through managing strategic accounts within the Semiconductor industry, ensuring positive customer relationships and effective account management.
ElectronicsHealth CareManufacturing
Responsibilities
Formulate and lead execution of key account plans, budgets, and programs to support company sales and profitability objectives and mentors junior account managers in the same
Drive sales growth expectations and ensures customer specific strategies and practices are consistent and aligned with company strategies
Optimize market sales/revenue opportunities by keeping informed of market developments in the field
Provide consultation and expert advice to management on business forecast for key customers and marketing opportunities
Act as liaison, plans, and oversees interactions between development, engineering, production, planning, shipping, accounting, sales, distributors, and customers to effectively manage customer needs
Represent the company in the resolution of complex customer complaints, answering technical questions, and resolving difficult disputes
Responsibilities include contract review, factory load, technical order information, product cost history, ongoing technical support, negotiation of expedited customer specifications, and forecasting customer needs by analyzing records of present and past sales
May coordinate requests for quotation activities to include cost and technical review with sales, production and engineering personnel. May provide complex quotes with management and technical assistance
Organize resources to ensure the necessary information is gathered to analyze the feasibility of establishing long-term contract agreements with customers
Update training as required to ensure latest procedures and processes are being implemented
Coordinate corrective actions for all customer complaints to ensure quality, service, and returned goods issues are addressed appropriately, expeditiously, and identifies the root cause
May provide timely response and follow-up to customer requests to include order status, quote status or other information
May work on special projects focused on account growth and productivity improvements as needed
Has developed expertise and respect, internally and with the customer, to serve as second in command for account team Director when needed
Qualification
Required
Bachelor's Degree or equivalent
10+ years of experience managing complex key accounts with a strong emphasis on technical engagement and product development
Semiconductor industry experience highly desirable
Knowledge of materials and product usage, especially within the Semi OEM Solutions segment
Deep understanding of customer and market dynamics and requirements
Experience in Supplier Relationship Management
Understanding of customer and market dynamics and requirements
Negotiation skills and ability to develop interpersonal relationships
Proven ability to Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
Company
CoorsTek, Inc.
CoorsTek is the international partner of choice for companies requiring the unique, high-performance properties of products manufactured from engineered technical ceramics and advanced materials.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$4.58MKey Investors
Opportunity Now Colorado
2024-03-19Grant· $4.58M
Leadership Team
Emily Lundi
Vice President Talent Management
Recent News
2026-01-16
PR Newswire UK
2025-11-03
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