Latitude Inc ยท 3 hours ago
Customer Service Representative (Scientific Background)
Homestead, FL
Full-time
Onsite
New Grad, Entry Level
$19/hr - $25/hrLatitude Inc is seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background to join their team. This role involves serving as a key liaison between customers and internal teams, ensuring high levels of service and accurate technical communication.
Manufacturing
Responsibilities
Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications
Assist customers with product selection based on scientific application or technical requirements
Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution
Collaborate with internal teams to ensure customer satisfaction
Qualification
Required
Science degree or previous experience working in a scientific company
Strong communication/customer service skills
Company
Latitude Inc
Company Summary Latitude is a Human Resource Consulting Firm headquartered in Hanover, MD with an office in Winter Park, FL.
Founded in 1990
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase