Customer Service Coordinator - 3rd Shift jobs in United States
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Total Quality Logistics · 21 hours ago

Customer Service Coordinator - 3rd Shift

Total Quality Logistics is a leading company in the logistics sector, and they are seeking a Customer Service Coordinator for their 3rd Shift team. The role involves managing communication between the sales department and transportation partners, ensuring timely pickups and deliveries, and resolving any shipping issues with professionalism.

Freight ServiceLogisticsTransportation
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Growth Opportunities
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Responsibilities

Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule
Help resolve shipping issues with a high sense of urgency and professionalism
Document and manage all tasks in our internal systems
Provide updates and communicate directly with the internal sales and support teams

Qualification

Customer serviceCommunication skillsProblem-solving skillsOrganization skillsWork ethic

Required

A passion for customer service
The desire to be a part of TQL while contributing to our continued growth
Hall of fame work ethic with a history of excellent attendance
Ability to take ownership of responsibilities and see tasks through completion
Excellent communication, organization and problem-solving skills

Benefits

Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck
401(k) with company match
Up to $5,000/year in tuition reimbursement
Personalized career path with 75% of leadership promoted from within

Company

Total Quality Logistics

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The logistics industry is a $500 billion market.

Funding

Current Stage
Late Stage

Leadership Team

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Rob Poulos
Chief Operating Officer
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Chris Brown
Chief Legal Officer
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Company data provided by crunchbase