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KTek Resourcing · 7 hours ago

IT Support/Call Center

Farmington Hills, MI

Contract

Onsite

New Grad, Entry Level

$18/hr - $18/hr

KTek Resourcing is seeking entry-level Technical Support professionals for HCL Technologies. The ideal candidate will have a background in customer service or call center operations and possess basic technical knowledge, along with strong communication skills and a problem-solving attitude.

Health CareHuman ResourcesMedicalStaffing Agency

H1B Sponsor Likely

Hiring Manager

Fahad Syed

Responsibilities

Handle customer queries through phone, email, or chat in a professional manner

Perform basic troubleshooting of common technical issues (internet, login issues, configuration support, software assistance, etc.)

Follow standard procedures and scripts to identify the root cause of issues

Qualification

Technical supportProblem-solvingVerbal communicationWritten communicationCustomer serviceWillingness to learnBasic software usageMobile/desktop settingsAttention to detail

Required

Good verbal and written communication skills

Ability to work in a corporate/professional environment and handle customer interactions confidently

Basic understanding or familiarity with technical concepts, such as mobile/desktop device settings

Basic software usage

Problem-solving attitude with attention to detail

Ability to learn new tools, technologies, and processes quickly

Preferred

Entry-level Technical Support professionals with a background in customer service or call center operations

Strong communication skills

Problem-solving abilities

Willingness to learn and grow in a technical environment

Company

KTek Resourcing

KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.

Founded in 2006

Houston, Texas, USA

201-500 employees

http://ktekresourcing.com

H1B Sponsorship

KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (1)

2021 (1)

Funding

Current Stage

Growth Stage

Leadership Team

Kshitij Kukreja

Chief Executive Officer

Esha Kukreja

President and Co-founder

Recent News

Shivani Tanwar on LinkedIn: #freshers #freshershiring #indore #indorejobs #nightshift #graduatejobs…

2024-04-07

Company data provided by crunchbase