Towne Park · 14 hours ago
Luxury Resort Door Attendant - JW Marriott San Antonio Hill Country Resort & Spa (Previous Customer Service Required)
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hr
0+ years expTowne Park is a hospitality services company dedicated to creating exceptional experiences for guests. The Door Attendant is responsible for providing exceptional hospitality services, including greeting guests, assisting with transportation, and delivering information about the facility and local attractions.
Car SharingHealth CareHospitalityParking
Responsibilities
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location-35%
Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks-15%
Assists guests with room changes when needed. Assists with the delivery and pick up of items to guest rooms. Opens all vehicle and hotel doors for guests-25%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested-25%
Qualification
Required
High school diploma or general education degree
One to three months related experience and/or training; OR equivalent combination of education and experience
For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen
Must complete the Wheelchair Safety Training course provided by Towne Park
Knowledge of customer service
Must be able to read and write standard English language
Must be able to read and comprehend simple instructions, short correspondence and memos
Must be able to write simple correspondence
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Maintains accuracy and composure while under pressure
Benefits
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
401k retirement savings plan
Company
Towne Park
Towne Park provideshospitality services
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
Camden Partners
2023-07-05Acquired
2007-08-20Private Equity· $10M
Leadership Team
Andrew Kerin
Chief Executive Officer
Jack Chang
Chief Technology Officer
Recent News
2025-10-09
2025-09-30
Company data provided by crunchbase