Primary Services · 22 hours ago
Customer Service Appointment Setter - Minneapolis, MN
Primary Services is excited to announce the role of Customer Service Appointment Setter for a large organization in Minneapolis, Minnesota. In this role, you will manage scheduling for a Free Heating System Tune-Up and Safety Check program, ensuring customers receive accurate information and timely service.
Human ResourcesStaffing Agency
Responsibilities
Answer incoming phone calls and schedule deliveries for qualifying customers
Follow provided scripts to communicate program details and give appropriate information
Enter customer data accurately and maintain organized records
Coordinate with management regarding schedules, customer updates, and changes
Track and report daily activities and service outcomes
Resolve scheduling conflicts promptly to ensure customer satisfaction
Qualification
Required
High school diploma or equivalent
Strong multitasking and organizational skills
Excellent customer service and communication skills
Preferred
Bilingual in Spanish and/or Somali preferred
Benefits
Paid training