Phoenix Contact USA · 5 days ago
Strategic Account Manager - Data Centers
Richmond, VA
Full-time
Hybrid
Senior Level
5+ years expPhoenix Contact USA is focused on the establishment and growth of strategic accounts within the Account Based Sales pillar. The Strategic Account Manager will lead the development and implementation of strategic plans for assigned Data Center customers, manage relationships with key stakeholders, and coordinate cross-functional teams to ensure success in account growth and profitability.
Industrial Automation
Responsibilities
Lead the charge in the development of a strategic plan and implementation of strategic initiatives for assigned Data Center customers. The focus includes increasing account share, revenue growth, profitability, building and expanding relationships with major stakeholders, increasing product mix, and expanding the Phoenix Contact brand
Develop strategic roadmaps for assigned accounts providing direction and insight on existing revenue generating locations and prioritization of developmental locations
Develop intimate insight into the customer culture, needs, and supply chain, including key metrics leading to the recommendation of plans, initiatives, and/or corrective actions to provide the highest level of service to the customer's organization
Lead and coordinate established business reviews with the assigned accounts, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement
Organize and lead cross functional teams with the appropriate members of Phoenix Contact for the purpose of building and maintaining trusting relationships between Phoenix Contact and assigned accounts
Manage project transitions assigned to specific locations as projects develop (e.g., specification, bid, procurement, and implementation) and oversee health of the opportunity pipeline
Lead the development of presentations and proposals for assigned customers, soliciting support as applicable from necessary divisional resources
Communicate price negotiations / actions for assigned accounts to the Harrisburg, Blomberg, and other Subsidiary teams including the integration of the channel
Utilize current CRM as the primary customer planning, reporting, measurement, and opportunity tracking tool
Be proficient in and drive the use of all sales tools provided to support local markets
Active involvement in industry related associations, as well as distributor, and customer events
Demonstrate technical competence on all products/solutions within area of focus
Maintain all corporate policies, procedures, and programs including quotations, lead follow-up, and timely reporting
Where applicable, work with channel partners and Harrisburg Marketing to implement national account strategies to achieve program objectives
Assist in the sales promotion of packaged control systems and end-to-end solutions created by the AEP team (Application Engineering & Projects)
Other duties as assigned
Qualification
Required
Bachelor's degree preferred or equivalent combination of education and experience in a technical discipline
5+ years of proven success in Industrial Controls and Automation Sales required
Experience with Data Center, systems design, components, construction, commissioning, or service required
Proficiency in R3/BASE selling skills and the ability to build mutually beneficial customer relationships
Demonstrated competence in establishing and leading of cross-functional teams
Excellent networking, interpersonal and influencing skills needed to communicate at all levels
Successful history in achieving strategic and sales targets
Outstanding communication skills – written, verbal and listening
Self-motivated with the ability to learn and adapt quickly
Exhibits high-level interpersonal and negotiation skills
Must be able to travel via airplane
Must have a valid driver's license and be able to operate an automobile for up to six hours at a time
Must be able to lift a minimum of 50 lbs. (sample, demos, literature)
Must be able to travel overnight 35% + or as required by customer location
Some international travel – valid passport required
Comply with company dress code guidelines
Regular and on-time attendance
Preferred
Experience in working with global and high-profile accounts preferred
Experience managing sales through distribution channel a plus
Benefits
Medical, dental, and vision coverage
401k matching
Bonus plan
Generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
Auto allowance
Life insurance
Short & long-term disability
Tuition assistance
Company
Phoenix Contact USA
About Phoenix Contact Phoenix Contact is a global market leader based in Germany.
1001-5000 employees
H1B Sponsorship
Phoenix Contact USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (4)
2022 (1)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
David Russo
CFO/Vice President of Finance
Company data provided by crunchbase