NY State Solar · 21 hours ago
Customer Service - Confirmations Specialist
Hicksville, NY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrNY State Solar is dedicated to helping New York become economically and environmentally sustainable by selling, designing, and building quality solar systems. They are seeking a Customer Service - Confirmations Specialist to manage calendars, communicate with customers, and confirm appointments to ensure a great customer experience.
EnergyRenewable EnergySolar
Responsibilities
Interact with customers over the phone and written channels
Respond to queries related to products and services
Handle and resolve complaints in accord with established policies and procedures
Any additional duties that are necessary due to the evolving needs of the business
Qualification
Required
Previous experience in customer service or a related field
Excellent communication and interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment
Preferred
Proficiency in Microsoft Office Suite and Salesforce is a plus
Benefits
Medical, vision & dental Insurance
Flexible Spending Account (FSA)
401(K) with up to 6% match
Paid Training
Paid time off (vacation, sick, bereavement, etc.)
Company paid disability insurance
Growth potential for committed individuals
Company
NY State Solar
NY State Solar is a vertically integrated solar company based in NYC that covers the five boroughs, Long Island, Westchester and NJ.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Reid G.
President and CEO
Daniel Murray
Chief Technology Officer
Company data provided by crunchbase