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Mastercard · 2 months ago

Senior Product Manager - Technical

O'Fallon, MO

Full-time

Onsite

Mid, Senior Level

$99K/yr - $158K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Senior Product Manager will play a critical role in creating new product functionality for Mastercard's Fraud and Security program, focusing on protecting personal accounts and card issuers from fraud. This role involves meeting with business leaders, translating needs into system requirements, and managing product documentation and feature development.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Meets with business leaders and business analysts to discuss and elicit under-the-surface needs and translate them into specific system requirements and subsequent project objectives

You will own the working document and vision for one or more features

You will elicit and decompose business requirements into platform requirements and user stories

Coordinate internal forums to collect and identify feature-level development opportunities

Contribute near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories

Recommend trade-off decisions on platform product features/depth of features/backlog items

Use runtime metrics of our services in market as a feedback loop in to the backlog and balances the priorities against new feature requests

Own and manage product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams

Coordinate with interdependent teams on platform product requirements

Keep close to the design of the user experience

Continuously monitor feature development at the feature level adjusting throughout implementation as needed

Review product demo against acceptance criteria for the feature set

Identify issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issue

Qualification

Product ManagementSoftware Development ProcessesTechnical DocumentationAgile ProcessesUser Story GroomingFinancial Services ExperienceAI Tools ProficiencyVerbal CommunicationWritten CommunicationMentoring

Required

Bachelor/Master's Degree in Computer Science or equivalent work experience with exposure to Engineering processes

The ability to fully learn the functionality, architecture, dependencies, and runtime properties of the systems involved with your projects

Understands and can explain the business context and the associated customer use cases

Proficient at grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlog

Understands the technologies supporting the platform product and are able to hold your own in debates with other PM-Ts, TPMs, SDEs, and SPMs

Recognize discordant views and take part in constructive dialog to resolve them

Verbal and written communication is clear and concise

Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality

Deep knowledge of software development processes including agile processes

Ability to white-board solutions during discussions, and develop decision trees, flow charts and simple wireframes to prove a concept (Visio, PPT, DOC)

Strong Requirements Assessment, technical documentation, verbal and written communication skills

Result Oriented Professional

Able to mentor peers and guide less experienced Team members

Preferred

Preferably professional experience in financial services, cards, payments or another related field

Basic to intermediate proficiency with AI tools like Microsoft Co-Pilot

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)