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Aramark · 2 months ago

General Manager -- Bethany College Dining

Bethany, WV

Full-time

Onsite

Senior Level

Aramark is a company that provides food and facilities services, and they are seeking a General Manager to oversee contracted services for clients generating significant revenue. The role involves managing operations, client relationships, and leading a team to ensure optimal service and satisfaction.

ApparelFood ProcessingHealth CareRestaurantsRetail

Responsibilities

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations

Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction

Builds, develops, and leads a management team and staff capable of carrying out organizational objectives

Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations

In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity

Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports

Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Qualification

Food Service ManagementBudget ManagementClient Relationship ManagementContractual ComplianceService Industry ExperienceInterpersonal SkillsEntrepreneurshipSales StrategiesLeadership

Required

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management

The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role

Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff

Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues

Meaningful experience in service industry, contract services, or hospitality environment

Proven ability leading through other managers

Experience in creating and managing a department budget, financial controls and analysis

Experience crafting product sales strategies and implementing operational programs and initiatives