CDM Smith · 7 hours ago
Client Service Leader - Water Services
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
15+ years expCDM Smith is a company committed to providing an exceptional employee experience and is currently seeking an experienced Client Service Leader to lead client engagement and business development for municipal water services. This role involves developing strategies for client engagement and managing existing portfolios while driving business growth in the greater PA market.
Civil EngineeringConstructionEnergyTransportationWater
No H1B
Responsibilities
Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the PA region
Aligning CDM Smith’s firm-wide strategies with local business development activities
Being responsible of the overall financial performance of projects within a client portfolio
Being a highly visible advocate of CDM Smith through active participation in professional and industry organizations
Assembling and leading client and project teams to meet client needs and project requirements
Developing and managing proposal efforts and presentations
Implementing CDM Smith’s Sales Delivery Process and proactive use of CDM Smith’s sales tools
Negotiating critical issues with clients and potential teaming partners and subconsultants
Development of technical approaches and strategies
Assisting on individual projects and meeting billable hour targets
Meeting annual sales goals from both existing and new clients
Managing business development budgets and costs
Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives
Following and implementing CDM Smith’s standardized business practices
Participating in CDM Smith’s training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6-months of onboarding
Adhering to CDM Smith’s Core Values
Qualification
Required
Bachelor's degree in Chemical or Petroleum Engineering or related discipline
Professional engineering (PE) license
15 years of related experience
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands
Equivalent additional directly related experience will be considered in lieu of a degree
Preferred
Previous experience winning/managing water/wastewater projects in the greater PA market
Strong client relationships with water/wastewater clients in the New Jersey water market
Strong interpersonal, time management, organization, and listening skills
Benefits
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
Company
CDM Smith
CDM Smith is an engineering and construction firm that offers environmental, transportation, and energy-smart solutions and facilities.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Timothy Wall
Chairman and Chief Executive Officer
Jennifer Prescott
SVP, Chief Digital and Information Officer
Recent News
EIN Presswire
2025-12-24
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