LAZ Parking · 3 days ago
Airport Facilities Manager - Kansas City, Missouri
Kansas City, MO
Full-time
Onsite
Entry, Mid Level
$50K/yr - $55K/yr
1+ years expLAZ Parking is one of the largest and fastest growing parking companies in the country, dedicated to creating opportunities for employees and value for clients. The Airport Facilities Manager will oversee operations at Kansas City Airport, ensuring professional parking management and supporting the operational teams while developing client relationships and managing financial aspects.
CommercialCustomer ServiceEventsParkingResidential
Responsibilities
Lead, direct, and develop team of employees at parking location(s)
Manage, plan, schedule, train and direct the activities of on-site employees
Identifying high potential employees to support the organization’s continued growth
Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance
Responsible for executing plan for the opening of newly assigned locations
Responsible for financial management of assigned locations ensuring adherence to budget and revenue enhancements
Oversee the transition of newly assigned locations from acceptance of contract through opening of location ensuring client satisfaction
Responsible for developing client relationships and business retention
Meet with Director of On-Street twice a week for 2-4 hours in total to discuss current team performance, disciplinary actions that need to be taken, highlight/rave those who are succeeding, game plan for the upcoming week, look at data and trends to make decisions in the field
Pre-Shift Enforcement Officers each day scheduled to work to make sure everyone is prepared and knows what their responsibilities are for the day
Conduct interviews for the On-Street Enforcement Team
Game plan for the upcoming week, look at data and trends to make decisions in the field
Conduct interviews for the On-Street Enforcement Team
Work directly with our recruiter to make sure staffing levels are accurately communicated and holes are being filled
Conduct New Hire Training for the On-Street Enforcement Team
Conduct Monthly All-Staff Re-Training’s to be in compliance with Audit Standards
Have a full understanding of Audit Requirements and lead within those guidelines
Use Passport, BI, and LPR Data to track Enforcement Team Performance and make decisions based on findings
Meet with our Appeals Coordinator once a week to review improperly written citations, appeals that were due to enforcement officer error, address with individuals as needed
Perform a Monthly Inventory Check of all Enforcement Equipment and note any damaged or missing items to Director to investigate or replace
Have a full understanding of our LPR Vehicles and how we utilize them to track occupancy, and maximize efficiency in the field
Help lead various projects that the client may have us complete to better manage the operation or expand into new areas
Work directly with Enforcement Officers to ensure success of the team and be an example
Organize and narrate parking management skills for Assistant Managers and Team Leaders
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients
Assist the region with the operations preparation for potential new locations including rate surveys, ticket pulls, etc
Daily, Weekly, Monthly, and Annual financial and operational reports as required
Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients
Managing, planning, scheduling, training, and directing the activities of Assistant Managers and Team Leaders which may require compliance with the Collective Bargaining Agreements
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location(s)
Participate in labor contract management if applicable to assigned location(s)
Communicate with local police department and emergency management teams regarding operations
Organize and manage the oversight of event operations within LAZ Parking
Assist with the monitoring, review, and analysis of the market rate structures
Implementation and completion of other projects, programs, and initiatives that may arise from assigned location(s)
Additional related duties as assigned
Qualification
Required
Bachelor's Degree or equivalent work experience
1+ year in a Management role
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
Experience working with financial statement/accounting, P&L reports and budgeting
Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours
Ability to seek improvement and create an environment of idea sharing and creative problem solving
Strong customer service skills and abilities
Ability to be approachable and facilitate coaching conversations with employees and managers
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
Ability to encourage open expression of ideas and opinions
Excellent teambuilding and interpersonal skills
Ability to work independently and multi-task
Ability to communicate professionally and effectively with all levels of the organization
Ability to interpret policies, procedures, and standard business practices
Demonstrates a sense of urgency and timeliness
Willingness to work in the elements – heat, wind, snow, rain, etc
Ability to lift, push and pull at least 25 pounds
Ability to stand, walk and run for extended periods of time
Ability bend, stoop, squat and lift frequently throughout a shift
Preferred
Parking management experience is preferred but not required
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
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