Global Medical Response · 2 weeks ago
Contract Coordinator
Global Medical Response (GMR) is dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. The Contract Coordinator will perform invoice reviews, train representatives, and maintain accurate billing records, ensuring high quality and compliance with SOPs.
Health CareTransportation
Responsibilities
Perform a secondary review of all invoices produced by Contract Representatives before submission to GMR contracts to ensure a high level of quality, accuracy, and consistency is maintained
Train Contract Representatives in accordance with departmental SOPs
Perform quality assurance checks and provide coaching/feedback as assigned
Be the secondary contact for all assigned GMR customers
Follow all company and department specific Standard Operating Procedures (SOP)
Review, print, mail, and email facility invoices on a daily, weekly or monthly basis based on the terms of the contract and SOPs
Maintain accurate records and files related to invoices, billing, follow-up, and reporting
Receive and make inbound and outbound telephone calls/emails from and to facilities as necessary to obtain billing information and payment
Assist in special facility AR projects
Attend all client meetings prepared, and able to present data and answer questions
Manage and track all work, information, and documents in company provided software
Build relationships with internal and external customers
Ability to work overtime as needed
Perform other duties as assigned
Adhere to all company policies and procedures
Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures, attend Information Systems security training, and report information systems security problems if identified
Qualification
Required
High School diploma or general education degree (GED) required
Minimum of one year experience in medical billing; knowledge of Medicare, Medicaid, and regulations is preferred
Ability to learn quickly and monitor progress to ensure deadlines are met
General understanding of ambulance billing and all service levels
Working knowledge of all CMS DRG/PPS guidelines
Working knowledge of contracts and comprehension of contract terms, rates, billing address, timely filing terms, etc
Maintain consistent communication with colleagues and management
Communicate effectively, (both orally and in writing) in English
Use appropriate grammar and punctuation in written documents
Ability to handle and prioritize multiple tasks
Maintain punctual attendance in compliance with all associated policies
Intermediate to advanced skill level in MS Office applications
Maintain confidentiality at all times in accordance with HIPAA guidelines
Reliable and team-oriented, with excellent interpersonal skills
Type 45 wpm and 10-key by touch
Preferred
Associate degree or technical certification in medical billing preferred
Knowledge of Medicare, Medicaid, and regulations is preferred
Benefits
Medical
Vision
Dental
401k
Disability
FSA
HSA
EAP
Vacation
Paid time off
Company
Global Medical Response
Global Medical Response delivers emergency medical and relocation services to patients in their time of need.
Funding
Current Stage
Late StageTotal Funding
$5.4B2025-09-22Debt Financing· $5.4B
Recent News
2026-01-16
Government Technology US
2025-10-31
globallegalchronicle.com
2025-10-15
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