Safe Life Home Health Care · 9 hours ago
CCP Program Supervisor IDoA CCP Program Experience Required
Lombard, IL
Full-time
Onsite
Mid, Senior Level
$50K/yr - $60K/yrSafe Life Home Healthcare, LLC is a premier patient satisfaction organization serving the greater Chicago area. They are seeking an experienced Home Care Supervisor to lead their new Community Care Program (CCP) vertical while supporting existing operations, with responsibilities including administrative duties, staffing, data entry, operations, and customer service.
Health CareHome Health CareNursing and Residential CareTherapeutics
Responsibilities
Answer and transfer phone calls
Provide quality customer service
Maintain filing systems
Lead the establishment of CCP vertical
Build relationships with CCUs and community partners
Manage incoming client referrals
Recruit, hire, and terminate employees
Conduct pre-service and in-service training
Coordinate client care (caseload of up to 50 clients)
Communicate with vendors regarding documentation and service deviations
Enter and maintain employee/client data accurately
Manage client assessments and visit reports
Ensure compliance with IDoA requirements
Integrate CCP operations with existing home health services
Create/update client and employee folders
Conduct quarterly evaluations
Process timesheets and manage payroll reports
Submit accurate payroll data
Develop operational procedures for CCP services
Refer clients to appropriate programs
Assist with service applications
Respond to inquiries within 24 hours
Resolve client/employee issues efficiently
Qualification
Required
CCP supervision experience is a must
Strong written/verbal English communication (Knowledge of Spanish or any other language a plus)
Exceptional organizational abilities
Computer proficiency (Microsoft Office)
Prior office experience
Must pass Homecare Supervisor Certification (3 months)
Preferred
Experience with the WellSky Personal Care platform (formerly Clear Care)
IDOA compliance knowledge
Home care operations experience
CCP program experience
Track record in scaling healthcare operations
Benefits
Health, dental, and vision insurance
401(k)
Paid time off
Flexible schedule
Company
Safe Life Home Health Care
Safe Life Home Health Care provides post-surgical care, pain management, medication administration, and home infusion nursing services.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-01-11
Company data provided by crunchbase