Reno Orthopedic Center · 4 days ago
Retail Coordinator
Reno Orthopedic Center (ROC) is seeking a Retail Coordinator to manage the daily operations of their onsite retail store specializing in medical devices and equipment. The role involves driving sales, ensuring product availability, resolving customer issues, and maintaining a safe and inviting store environment.
Health CareHospital
Responsibilities
Reach or exceed designated sales targets and analyze financial/operating statements for profitability
Ensure availability of merchandise and services by issuing and receiving purchase orders
Resolve customer service issues, including questions, concerns and complaints, focusing on quality customer service and our guiding principles
Review merchandising activities and trends, determine additional needed products and promotions, authorize sales promotions and clearance sales, and determine appropriate ways to display merchandise
Identify current and future customer requirements by establishing a rapport with potential and existing customers, physicians, providers, and staff
Secure merchandise by implementing security systems and measures
Protect employees and customers by providing a safe and clean store environment
Maintain the stability and reputation of the store by complying with legal requirements
Qualification
Required
High School Diploma
Microsoft Office Suite, including Word and Excel
Two years of experience working in a retail environment
Communicating effectively with others, including patients, staff, providers, and outside vendors
Performing duties with high attention to detail including reviewing work and correcting errors
Working independently on tasks with a high level of accountability and responsibility
Performing customer service duties, including resolving customer complaints and concerns
Preferred
Experience operating Square, the point of sale system
Knowledge of medical devices and equipment and their uses
Benefits
Medical, dental, vision insurance
Discounted orthopedic care at ROC
Paid time off and holiday pay
Extended sick leave
401(k) plan contributions with no match required
EAP, disability and life insurance
Health and fitness program
Employee events
Coffee shop onsite (main location)
Company
Reno Orthopedic Center
Education, People, Community, and Quality of Life are the core values that make Reno Orthopedic Clinic one of the most rewarding places to work.
Funding
Current Stage
Growth StageRecent News
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