Anatomy IT · 1 week ago
Dedicated Onsite Technician - Level 1
Albia, IA
Full-time
Onsite
Entry Level
2+ years expAnatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. The Dedicated Onsite Technician will provide technical support onsite at client locations, troubleshooting issues with workstations and applications while ensuring optimal performance of client infrastructure equipment.
Cloud ComputingCyber SecurityHealth CareInformation Technology
Responsibilities
Provide service and customer support onsite
Troubleshoot and resolve issues
Onboard and offboard client employees
Collaborate with other departments to solve complex issues
Tasks assigned by leadership
Qualification
Required
High School diploma
Minimum of 2 years of work experience in a Help Desk or Field Services role
Valid Driver's License
Access and use of a reliable personal transport to travel to client sites
Complete Technical understanding and expertise in the following: Windows Desktop (Versions 7/10/11), DNS functionality (desktop), Mail flow diagnostics, Tool & basic Office portal review, Active Directory Moves/Adds/Changes
Solid customer service, communication, and organizational skills
Ability to work under tight deadlines and shifting priorities
Occasionally work past scheduled work hours to complete work tasks, including occasional nights and weekend work as needed
Ability to participate in a rotating on-call schedule
Reliable and punctual
Preferred
CompTIA A+/Network+ a plus
MCSA certification is a plus
Apple OSX knowledge a plus
Benefits
Healthcare (medical, dental & vision)
401K fund contribution
Paid-time-off
Short & long-term disability
A family atmosphere of caring and concern for each team member
Company
Anatomy IT
Anatomy IT provides managed IT services to support, secure, and transform healthcare businesses.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-01-01Private Equity
Leadership Team
D
Daniel Lansen
President
Recent News
Company data provided by crunchbase