Recreation Centers of Sun City, Inc. · 2 days ago
IT Support Specialist - West Valley - NOT remote
Sun City, AZ
Full-time
Onsite
Entry Level
1+ years expRecreation Centers of Sun City, Inc. is seeking an IT Support Specialist to provide end-user support throughout the organization. This role involves coordinating issue resolution with software vendors, maintaining applications and systems, and training employees on computer and application skills.
Communities
Responsibilities
Active Directory user administration for moves, additions and changes
Installs, Configures, Troubleshoots and Supports software applications (including but not limited to: MS Office 365, TotaleGolf, Adobe, etc.)
Installs, Configures and Troubleshoots laptops, desktops, printers, POS printers, monitors and other computer hardware
Resolves end-user issues and responds to inquiries in person (at one of RCSC facilities), via email or by telephone
Installs, Configures and Troubleshoots remote access to all RCSC desktops and laptops
Research and documents end user support issues and share documentation to IT team via Sharepoint
Develops hardware and software documentation for IT team and end-users
Installs network cabling as directed or required
After hours scheduling as required for installation and maintenance tasks
Participate in mandatory safety training and prioritize safety throughout the workday
On call duties as assigned
Perform other tasks as required
Qualification
Required
Associate's degree from an accredited institution in the computer technology field
Any equivalent combination of experience, education and/or training which demonstrates the ability to perform the duties of the position
Possession of and ability to maintain a valid state of Arizona driver's license
Ability to work equally well in a team environment and individually
Ability to learn new applications and concepts quickly
Ability to adapt to different situations and scenarios
Ability to demonstrate a positive attitude during routine and problem situations
Ability to look forward, anticipate the organization's needs, and foresee potential issues
Highly self-motivated with attention to detail and follow-up
Excellent organizational skills
Excellent customer service and people skills
Knowledge of networking and networking protocols
Skilled in expressing information and concepts both orally and in writing
Preferred
CompTIA IT Fundamentals+, A+ or Network+ certification
Experience supporting and maintaining a variety of software applications and platforms in a corporate environment
Experience using MS Office 365 applications (Word, Excel, Access, and PowerPoint)
1-2 years' experience in maintaining, troubleshooting, configuring computer software and hardware
Benefits
FREE GOLF greens fees
Free Range Bals
Free Bowling during Open Bowl
Health Insurance options
401(k) plan with Match
Company paid life insurance
Short- and long-term disability
Company
Recreation Centers of Sun City, Inc.
From bowling and golf to swimming and crafts, RCSC offers its cardholders a wide range of amenities and activities to enhance and enjoy their later years at the most affordable price of any active adult Sun City community in America! RCSC provides the most facilities with the lowest annual assessment fee of all Sun City communities.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase