PLACE · 5 days ago
Title Escrow Officer (Remote - Iowa)
United States
Full-time
Remote
Senior Level
5+ years expPLACE is a fast-growing, technology-driven title company dedicated to providing a world-class closing experience. The Escrow Officer role is pivotal in managing residential transactions and ensuring a seamless and secure closing experience for clients and real estate agents.
Property ManagementPropTechReal EstateSoftware
Responsibilities
Oversee all title and escrow work for residential transactions in your assigned market(s)
Manage a high‑volume pipeline of files from opening through disbursement using internal reporting and analytics
Verify title clearance and readiness of files prior to closing
Review closing documents before and after signing to ensure accuracy, completeness, and compliance
Prepare settlement statements (CDs / ALTA / HUD) and balance closing figures and funds
Create disbursement packages and prepare files for timely funding
Serve as the primary point of contact for real estate agents and key stakeholders on assigned files
Proactively communicate status updates, timelines, and next steps to ensure a smooth and predictable closing experience
Provide clear, timely, and professional responses to questions from agents, clients, lenders, and internal teams
Anticipate issues before they escalate and manage client expectations with confidence and transparency
Act as the lead problem solver for file‑level issues, title defects, and closing challenges
Exercise sound judgment when triaging and escalating issues to the appropriate internal partners
Collaborate with support teams to resolve title defects, documentation issues, and entity review questions efficiently
Apply critical thinking to unique transaction scenarios across multiple markets
Partner closely with operations, title, client engagement, and notary coordination teams to move files forward
Manage assigned tasking for yourself and your support team
Step in to assist teammates when needed, even outside of your immediate scope
Contribute to a culture of accountability, ownership, and continuous improvement
Prepare transfer deeds where permitted by state regulations
Coordinate and support mobile notary closings
Ensure compliance with all applicable regulations, including TRID, CFPB, RESPA, and state‑specific requirements
Stay current on regulatory and industry changes impacting escrow and title operations
Qualification
Required
5+ years of experience conducting residential escrow closings (multi‑state experience preferred)
Experience managing files independently from opening through closing
Active Escrow License / Title Producer License (or willingness to obtain, as required by your market)
Must reside in the state of Iowa
Exceptional customer service skills with a strong track record of positive agent and client feedback
Strong problem‑solving and critical‑thinking abilities, especially under time pressure
Highly organized, with personal systems to manage competing priorities and high transaction volume
Excellent attention to detail and commitment to accuracy
Clear, professional written and verbal communication skills
Comfortable working independently while remaining deeply collaborative
Proactive and self‑directed in identifying risks, next steps, and solutions
Flexible and team‑oriented; willing to jump in where help is needed
Adaptable and energized by change, growth, and evolving processes
Tech‑savvy and eager to leverage tools and systems to work more efficiently
Preferred
Experience supporting high‑volume real estate agent teams or brokerage partners
Exposure to builder, investor, or portfolio‑style closings
Prior involvement in process improvement or workflow optimization
Experience with: Qualia, G-Suite, ZenDesk, and Slack
Company
PLACE
Place is a real estate technology platform providing technology and services to real estate agents.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Goldman Sachs Asset Management
2021-11-17Series A· $100M
Leadership Team
Chris Suarez
Co-Founder
C
Claire Dunham
SVP, Operations & Strategy - Blueprint Title
Recent News
HousingWire.com
2026-01-23
2026-01-23
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