Customer Support Administrator jobs in United States
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Healthcare Linen Services Group ยท 7 hours ago

Customer Support Administrator

Healthcare Linen Services Group is seeking a Customer Support Administrator to join their team. The role involves managing customer orders, resolving discrepancies, and maintaining accurate records of purchase orders and communications.

Health Care

Responsibilities

Should be accurate and efficient
Ticket creation for the plan
Able to recognize and follow-up with customer order errors
Receive and keep track of all company purchase orders and credit card
Work with CS and management to solve problems and correct order discrepancies
Monitor emails for short order notice changes
Ensure workspace is clean and free of debris
Create spreadsheets with demands based on customers' orders
Report errors in orders / late orders
Appropriately communicate problems
Be a team player
Additional tasks as assigned

Qualification

Microsoft OfficeExcelMathematicsCommunicationTeam Player

Required

Should be accurate and efficient
Ticket creation for the plan
Able to recognize and follow-up with customer order errors
Receive and keep track of all company purchase orders and credit card
Work with CS and management to solve problems and correct order discrepancies
Monitor emails for short order notice changes
Ensure workspace is clean and free of debris
Create spreadsheets with demands based on customers' orders
Report errors in orders / late orders
Appropriately communicate problems
Be a team player
Must be able to take and follow directions
Knowledge of computer programs (Microsoft office, excel, teams, etc)
Maintain acceptable body hygiene and appearance per employee Handbook
Sit/walk for extended periods of time
Able to complete duties accurately
Must be able to communicate effectively and professionally
Must be able to read and write English
Must be able to accurately perform simple mathematics
Must be punctual

Company

Healthcare Linen Services Group

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Healthcare Linen Services Group (HLSG), is a leading provider of linen management services to the healthcare and hospitality industries.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
York Capital Management
2022-04-06Private Equity

Leadership Team

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Michael Dudczyk
Chief Operating Officer
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Company data provided by crunchbase