Account Manager (ROC) jobs in United States
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Naturals2Go · 14 hours ago

Account Manager (ROC)

Naturals2Go is a company focused on providing high-quality service and support for vending machines. The Account Manager will ensure customer satisfaction by managing accounts, maintaining inventory levels, and resolving issues effectively.

Food DeliveryHealth CareSnack Food

Responsibilities

Service vending machines at customer locations by restocking products, ensuring cleanliness, and performing routine maintenance as needed
Build and maintain strong relationships with customers, addressing their inquiries, requests, and concerns in a professional and timely manner
Manage inventory levels and replenish stock as necessary to meet customer demand and ensure product availability
Track and record inventory usage, sales, and spoilage accurately using company systems or software
Perform regular audits of vending machines to ensure proper functioning and troubleshoot any issues that arise
Remove and dispose of spoiled or expired products according to company procedures and regulations
Collaborate with the operations team to coordinate machine installations, relocations, and removals as needed
Provide training and support to customers on how to use vending machines and troubleshoot basic issues
Proactively identify opportunities to upsell products or services to customers based on their needs and preferences
Maintain a clean and organized work environment, including company vehicles and equipment
Adhere to all safety and sanitation guidelines, including wearing appropriate personal protective equipment (PPE) and following proper lifting techniques
Complete administrative tasks such as recording transactions, preparing reports, and submitting paperwork accurately and on time

Qualification

Customer service experienceSales experienceCommunication skillsProblem-solving abilitiesPhysical staminaTeamworkAttention to detail

Required

Valid driver's license and clean driving record required
Ability to lift and move heavy objects (up to 50Lbs) and perform physical tasks associated with stocking vending machines

Preferred

Previous experience in customer service, sales, or a related field preferred
Strong communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers
Excellent problem-solving abilities and attention to detail
Ability to work independently with minimal supervision as well as part of a team
Flexibility to work evenings, weekends, or holidays as needed

Company

Naturals2Go

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Naturals2Go is a healthy vending company that provides healthy snacks for vending machines.