Guest Services Specialist jobs in United States
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Trademark Property Company · 17 hours ago

Guest Services Specialist

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development and management of mixed-use properties. The Guest Services Specialist at Galleria Dallas is responsible for delivering exceptional customer experiences and assisting guests with various needs, ensuring a welcoming environment.

Real Estate

Responsibilities

Greet guests with a welcoming smile and enthusiasm, stay attentive with guests throughout the process, and be prepared to provide immediate assistance
Assist with VIP events and coordinate party room bookings, including setup and hosting
Maintain a strong competence in computer operating systems, including our internal software program, and enter all details electronically, confirming with guests
Deliver guest purchases to designated pickup points and handle luggage and baggage storage

Qualification

Customer ServiceComputer Operating SystemsInternal Software ProgramsBilingual SkillsDetail-Oriented

Required

A customer-focused, high-energy, and upbeat personality with a passion for delivering outstanding service
Positive, professional, and thrive in a fast-paced environment with a high sense of urgency
Initiative-driven, self-motivated, thorough, and detail-oriented
Strong competence in computer operating systems and internal software programs
The ability to stand for extended periods, walk long distances, and lift up to 40 pounds
Must be able to work a flexible schedule, including mornings, mid-day, nights, weekends, and holidays

Preferred

Bilingual skills are a plus but not required

Benefits

Medical, Dental, & Vision: Coverage through United Healthcare
Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
401k: With a company match of 50% on the first 5% of your contributions.
Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.

Company

Trademark Property Company

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Trademark Property Company is a full service real estate firm based in Texas.

Funding

Current Stage
Growth Stage

Leadership Team

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Terry Montesi
Chairman - CEO
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Scott Elrod
Chief Financial Officer
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Company data provided by crunchbase