TP · 11 hours ago
Social Media Online Chat Support Representative - Onsite
US-FL-North Lauderdale
Full-time
Onsite
New Grad, Entry Level
0+ years expTP is a global, digital business services company dedicated to delivering advanced business services. The Social Media Online Chat Support Representative will handle customer inquiries, providing excellent service and resolving issues effectively in a collaborative environment.
CRMCustomer ServiceOutsourcingTechnical Support
Responsibilities
Handle and carefully respond to all customer inquires
Provide excellent customer service through active listening
Work with confidential customer informartion and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
Qualification
Required
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and have general knowledge of Windows-based systems
Preferred
Customer service and/or sales experience preferred
College degree preferred but not required
Benefits
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Company
TP is a global digital business services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.03B2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO
Leadership Team
Daniel Julien
Chairman and CEO
Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
Recent News
2025-12-03
2025-11-25
Company data provided by crunchbase